Assoc. Analyst, Supply Chain Optimization

Lactalis USA Inc.•Buffalo, NY

4h•Onsite

About The Position

Lactalis USA, part of the Lactalis family of companies, is currently hiring an Associate Analyst, Supply Chain Optimization based in Buffalo, New York. The Associate Supply Chain Optimization Analyst will be responsible for a variety of activities that drive continuous improvement and support project management efforts within the Logistics team. A primary responsibility will be for overall process management and end-to-end transacting of the freight claims work stream. The freight claims scope includes all inbound and outbound shipments that incur loss or damage. The Supply Chain Optimization Analyst would be responsible for the daily filing of claims, ongoing management of transactions throughout the reconciliation process and reporting of results. Also, perform routine data collection, data analysis, and performance reporting on Logistics department activities (Warehousing and Transportation), and assisting with continuous improvement initiatives.

Requirements

Minimum of HS Diploma
1+ years operational logistics experience and/or training, or an equivalent combination of education and experience.
Strong data analysis capabilities and competency in MS Office applications
Must have the ability to manage, organize and control multiple ongoing tasks well under time constraints in a fast-paced environment
Effective presentation/communication skills
Strong communication skills, which translate into diligent, professional demeanor on phone calls and in emails to a wide variety of professionals at all levels
Ability to multitask and prioritize time to deliver results on a timely manner
Must have excellent PC skills.
High degree of coordination, planning and organizational skills required.
Must be able to work independently, be highly motivated, show initiative and be a “self-starter”
Demonstrated ability to analyze and organize multiple work streams into repeatable, documented processes
Positive and persistent attitude required to build relationships and gain cooperation from various departments and external partners
Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas

Nice To Haves

College Degree in Business Administration, Supply Chain, Transportation & Logistics, or a related field preferred
Prior freight & warehouse claims experience beneficial.
Proficiency in Microsoft Word, Excel and PowerPoint preferred

Responsibilities

Responsible for the daily execution of filing, reconciliation, and closure for freight and warehouse claims
Act as a main point of contact for claims status updates/reporting, as well as training and guidance
Identify carrier/customer/product trends in loss/damage and propose solutions to resolve repeat issues
Communicate with other groups/departments (including sales, customer service, finance, and freight carriers) to (1) identify areas for process improvement, (2) proactively offer solutions and (3) implement these changes
Develop and maintain working knowledge of transportation contracts, laws, rules and regulations at the level needed to effectively file and collect freight claims
Monitor carrier performance on claims by preparing periodic reports with metrics on (1) rate of loss/damage occurrence, (2) value of loss/damage, (3) rate of claim recovery occurrence, and (4) value of claim recovery amount
Document processes / work instructions (“SOP”) in order to facilitate consistency and improved training
Collect data from various sources and develop reporting metrics (Key Performance Indicators - “KPI’s”) with guidance of Supply Chain Optimization Manager to further improve operations.
Use data analysis tools such as Access, Excel, SQL, Visio, etc. to analyze, interpret and report results that drive improvement.
Provide analysis, reporting, and conclusions in a professional, well understood manner, appropriate to the audience.
Combine detailed process and data analysis to identify actionable solutions and improvements.