Associate Analyst Client Compensation

LPL Financial•Fort Mill, SC

5d•$21 - $35

About The Position

As an Associate Client Compensation Consultant within the Client Compensation Processing Operations team, you will play a critical role in delivering expert solutions to middle and back-office operational inquiries and expediting advisor commission payments. You will have the opportunity to become a subject matter expert (SME) in the set-up of payout rules, products and sponsors, billing of fees and expenses, research and payout of advisor compensation, supporting financial advisors and ensuring accurate and timely payments. In this role, you will be responsible for activities related to the management and administration of financial advisors' commissions payments which will include working with internal stakeholders and fund companies to resolve complex commission problems and processing commission payments. Being flexible and adaptable to competing priorities will be key success factors for this position.

Requirements

Bachelor's Degree
FINRA Securities Industries Essentials (SIE) Certification
3+ years of experience in operations roles within the financial services industry
MS Office, with advanced Excel skills including formulas, macros and Pivot tables
Working knowledge of process improvement methodology (Lean, Agile, Six Sigma) preferred
Knowledge of Oracle (ComReg) functionality, BETA, Tumbleweed, and Salesforce preferred
Customer-centric focus with a strong work ethic
Excellent verbal and written communication skills
Strong organizational and critical thinking skills
Attention to detail with a problem-solving and process improvement mindset
Ability to present complex information clearly and concisely
Self-motivation, adaptability, and responsiveness to coaching and training

Nice To Haves

Working knowledge of process improvement methodology (Lean, Agile, Six Sigma)
Knowledge of Oracle (ComReg) functionality, BETA, Tumbleweed, and Salesforce

Responsibilities

Develop expertise in Client Compensation Operations processing and procedures
Initiate communication via outbound calls and emails to facilitate solutions for advisor payout and expenses
Serve as dedicated liaison, taking ownership of Client Compensation escalations
Process transactions with precision and accuracy, ensuring accurate and timely payments flow to financial advisors and their firms
Own and supervise firm-wide, multi-department projects to build or enhance experience workflows related to the department
Proactively review audit controls to mitigate risk, remove redundant requirements, and increase transparency with audit partners
Regularly maintain VIP business partner, advisor, and stakeholder relationships to proactively assist with large-scale projects, updates, and inquiries
Support teammates and the department on other compensation tasks and activities
Plan and champion initiatives that enhance the advisor experience and positively impact the broader LPL organization