Associate Analyst, Business License

DMA - DuCharme, McMillen & Associates, Inc. • Indianapolis, IN

8d

About The Position

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, and the overall wellness of our employees. Position Summary: Provide business license compliance support to our clients, team members, and leadership. Responsible for business license registrations and renewals; including data requests, funding requests, bank reconciliations, client billing, reports, new location research, and special projects.

Requirements

• High school diploma or equivalent required
• Strong organizational skills and ability to complete high volume of work in a timely and highly accurate manner
• Ability to apply professional knowledge to carry out assignments with limited supervision
• Proficient in Microsoft Excel and Word
• Ability to learn tax compliance software quickly (LicenseHQ, MS Dynamics, PTCA)
• Excellent verbal and written communication skills
• Ability to work collaboratively on a team

Nice To Haves

• Associate degree or higher preferred

Responsibilities

• Manage business license renewals and reporting for assigned clients with low complexity
• Ensure all client license renewals and new registrations are filed in a timely manner
• Responsible for accurate business license data entry into all departmental systems
• Submit and process client data requests necessary for processing and filing license renewals
• Investigate, document, and resolve all issues for licenses that haven’t been received within 30 days of submission
• Research jurisdictional licensing requirements for new client locations
• Prepare and process client funding requests for license renewal approval
• Prepare bank reconciliations for client accounts and follow up on all discrepancies and checks that remain outstanding after 60 days
• Assist other Analysts with missing renewals and license follow-up calls when needed
• Assist Business License Assistants during heavy filing season with scanning, uploading, and file management
• Work directly with clients on data gathering, issue resolution, and jurisdictional issues daily
• Assist Supervisors and Managers with any special client projects
• Perform other duties as assigned

Benefits

• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED