Associate Accounts Receivable Analyst
About The Position
The Accounts Receivable Analyst – Billing plays a critical role in ensuring accurate, timely, and compliant customer invoicing processes. This position is responsible for end-to-end billing activities, credit/debit memo processing, and maintaining SOX-compliant controls. The analyst partners closely various teams in the organization to minimize billing errors, resolve disputes, and enhance automation across AR workflows. In addition to supporting monthly close and audit requirements, this role drives continuous improvement initiatives, develops performance dashboards, and contributes to projects that optimize customer experience and streamline billing operations. The position reports to the Accounts Receivable Operations manager.
Requirements
- High school diploma required, associate degree in Business, Accounting, Information Systems, Supply Chain, or related field preferred.
- Strong analytical skills
- Proficient in Excel
- Time management
- Strong communication skills
- Knowledge of order-to-cash end to end processes
Responsibilities
- Perform monthly revenue close activities, including roll forwards, reconciliations and accruals, while maintaining audit-ready documentation for all revenue-related transactions.
- Prepare and validate credit/debit memos related to billing adjustments, returns, or pricing corrections.
- Develop and maintain standard operating procedures related to billing activities
- Assist with internal and external audits by gathering evidence and promptly addressing remediation requirements.
- Partner with Collections to eliminate billing barriers, reduce disputes, and provide clear documentation to customers.
- Support billing-related projects designed to enhance customer experience and customer adjustment approval workflows.
- Identify and address root causes of billing errors and process inefficiencies; lead initiatives to improve accuracy, streamline workflows, and enhance automation.
- Develop dashboards and reports to track key performance metrics, including invoice and credit memo volume, cycle times, error rates, etc.
Benefits
- medical
- dental
- vision benefits
- PTO
- paid holidays
- FSA
- life insurance
- LTD
- STD
- 401k
- EAP
- discount programs
- tuition reimbursement
- training
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
