Associate Account Manager-1494

Millennium Health•Phoenix, AZ

1d•Onsite

About The Position

This field-based position requires daily travel, working onsite with Millennium Health customers. This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory. You will be an integral part of the sales organization with a leading Toxicology Laboratory while helping healthcare providers and their patients to make a positive impact in your community. Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. We offer field-based training and mentoring along with training modules to help get you up to speed quickly and in the field with customers. Join us at an opportune time for growth and advancement as we are expanding rapidly and have an excellent trajectory! Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability.

Requirements

BA or BS degree from a four-year, accredited university.
2+ years with a demonstrated track record of continued, progressive sales success.
Healthcare experience required.
Strong cold calling and closing skills.
Prior experience in pain management preferred.
Uncompromising ethics and integrity.
CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road.
Clean driving record and ability to maintain a home office.
Ability to travel overnight within the territory and attend conferences and company meetings.
Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cyber security controls are always adhered to.

Nice To Haves

Prior experience in pain management preferred.

Responsibilities

Identify opportunities to expand business with existing customers and prospects in the region to uncover new sales opportunities for the Territory Manager.
Provide training to clinical staff on sample collection and order processing and deliver in-service training on-site with customers.
Plan onsite visits with existing customers to address customer concerns, sample issues, and billing.
Develop a working relationship with multiple internal teams to resolve customer issues and share information related to enhancing existing relationships with the customers.