Associate Account Manager

React Health Holdings, LLC•Canada, Ontario, ON

24d•Remote

About The Position

React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focus on respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors. The Associate Account Manager is responsible for growing customer relationships and delivering exceptional service through customer visits, product demonstrations, training/educational programs, product in-services, and problem resolution.

Requirements

A minimum of one year of sales experience.
Experience in Health industry or Medical device required
Experience calling on physicians or related related position
Strong interpersonal skills
Ability to develop and build strong customer relationships.
Familiar with customer relationship management platforms
Excellence in all forms of communication and ability to provide excellent service to customers.
Self-starter and self-motivated with a strong work ethic and can-do attitude
A Team player with a willingness to learn.
Results-orientated with focus on continuous improvement and problem-solve.
Willingness to travel to support customers’ needs.

Nice To Haves

Bachelors (BS/BA) in business, management, communications, or equivalent experience
Excellent attention to detail and project management skills.
Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.

Responsibilities

Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, and problem resolution.
Document activities within assigned management system.
Work closely with the Sales Management team in evaluating business conditions and sales trends.
Develop and implement a proactive plan that involves service and support with Sales Management
Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
Ensures all department compliance guidelines are met.
Attends all meetings, in-services training, or continuing education as delegated by the supervisor.
Provides customer focused interactions.
Performs all duties necessary for the department as per department policies and procedures.
Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.