Associate Account Manager

Delta Dental of Oklahoma • Oklahoma City, OK

1d • Hybrid

About The Position

Join Delta Dental of Oklahoma, the leading dental benefits provider in the State of Oklahoma. Looking for someone that wants to make a difference. This position will work 40 hours per week. This position requires travel throughout the State of Oklahoma. Position will be based in Oklahoma City, OK. Equal Opportunity Employer - Minority/Female/Disability/Veteran

Requirements

• High school diploma or equivalent
• Excellent written and oral communication skills, which includes public speaking and presentations.
• Typing a minimum of 30 wpm.
• Excellent organizational skills and the ability to multi-task while working with minimal supervision.
• Minimum one (1) year in a Customer Service related field.
• Basic knowledge of Microsoft Office products such as Microsoft Word and Excel, including Microsoft Outlook.
• Valid driver's license and willingness to travel when necessary
• Oklahoma Accident and Health Producer License or ability to obtain Oklahoma Accident and Health Producer License within 90 days of employment.
• Must maintain insurance license once received.

Nice To Haves

• Minimum of one (1) year of experience in insurance, broker services or benefit administration preferred
• Prior dental experience or dental terminology knowledge a plus.

Responsibilities

• Provides internal support for the DDOK Account Management Team.
• Assists in all areas of renewal activity, billing, eligibility maintenance and account management support for the Account Management Team.
• Offers proactive service & outreach to clients and brokers to help prevent eligibility, billing and plan issues.
• Acts as administrative support for the Account Management team.
• Is proficient in Online Resources, reporting, recording activity in CRM & maintaining client retention of 96%.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED