Associate Account Executive

Archipelago Analytics•San Francisco, NY

13d•Hybrid

About The Position

Archipelago is seeking an Associate Account Executive to join our growing go-to-market and sales organization. This role is responsible for helping preserve and expand our customer base by supporting sales leadership through reporting, forecasting, and data analysis. The Associate Account Executive will work alongside experienced sales professionals to identify growth opportunities and help turn them into profitable, long-term customer relationships. The ideal candidate has a background in risk management or property broking, a talent for customer service, and the ability to balance a customer-first mindset with a results-driven approach. This role involves assisting sales leadership with building pipeline, acquiring new logos, and the associated ARR attributed to those logos. Using analytical skills, the Associate Account Executive will assess customer data to surface trends, flag risks, and identify expansion opportunities within the existing customer base. They will also help nurture and maintain strong relationships with current customers, ensuring their satisfaction and long-term retention. Success in this role requires cross-functional collaboration with marketing, business development, sales engineering, and sales development representatives to support the end-to-end sales process. The Associate Account Executive will prepare polished presentations and reports for internal and external stakeholders, clearly conveying insights and recommendations. A strong understanding of the risk management landscape is essential for positioning Archipelago's solutions effectively with companies that own and/or occupy over $8B of commercial property. This includes assessing pain points and value alignment with the solution, developing a comprehensive understanding of each prospect, coordinating the involvement of sales engineering, and helping drive the contracting process to completion. This role involves building relationships, conducting research, and supporting the end-to-end sales process, with engagement through video conference calls and in-person meetings requiring travel. The Associate Account Executive will use their best judgment to determine the most effective methods and timing to move opportunities to completion. Candidates must be located in the New York, NY or San Francisco, CA metro areas.

Requirements

1-4 years of experience in the Property Insurance industry
Bachelor's degree in Risk Management or a related field, or equivalent professional experience
Strong project management and organizational skills, with the ability to prioritize tasks and problem-solve in a fast-paced environment
Excellent communication skills and sharp attention to detail
Deep curiosity for product knowledge, with a passion for translating that understanding into customer solutions
High-energy self-starter who takes initiative, brings fresh ideas, and operates with a strong sense of urgency
Strong work ethic with a resourceful, ownership-oriented mindset — willing to go the extra mile
Collaborative team player who thrives in a pod team structure and understands that collective effort drives sales success
Willingness to travel domestically
Preferred locations: New York or San Francisco

Nice To Haves

Background in risk management or property broking
Talent for customer service
Ability to balance a customer-first mindset with a results-driven approach

Responsibilities

Support and help drive sales goals by assisting in prospecting, qualifying, and managing new business opportunities, with a focus on building pipeline within key insurance broker and commercial property accounts.
Prepare and develop data analysis and presentations for prospect meetings.
Conduct demonstrations and training of the Archipelago platform to show value proposition.
Partner with sales leadership to run discovery conversations, support product demonstrations, and assist in coordinating structured pilots with clear success criteria and timelines.
Prepare Customer Order Forms and assist in managing the contracting process in collaboration with Finance, Legal, and Security teams.
Partner closely with Commercial Account Managers on their account prioritization, ensuring efforts maximize revenue opportunities within accounts.
Cross-Functional Collaboration: Partner with Marketing/BDR on targeted campaigns; work with Product and Customer Success to translate pilot feedback into wins and expansions.
Operational Excellence: Maintain complete, accurate CRM hygiene (activities, contacts, stages, next steps); report on KPIs and continuously refine the sales process.