Associate Academic Advisor

University of North Texas System•Denton, TX

3d•Onsite

About The Position

The UNT College of Engineering, located at Denton’s Discovery Park, is dedicated to providing an educational community that prepares career-ready students who meet critical industry needs. This is accomplished by increasing the scope and impact of use-inspired research that solves real-world challenges locally and beyond. The college is a leader in strategic research on applied artificial intelligence (AI), advanced manufacturing and materials, healthcare innovations and autonomous systems.

Requirements

Bachelor's degree
Strong presentation skills
Strong problem solving skills
Ability to learn and use a variety of simple to complex computer applications
Ability to communicate effectively with various populations verbally and in writing
Ability to develop and maintain effective working relationships
Ability to work independently

Nice To Haves

Knowledge of degree programs and education requirements, admissions, and status
Ability to conduct interviews and counsel with students
Ability to make decisions in accordance with established University regulations and policies
Ability to make computations and tabulations rapidly and accurately
Tact, diplomacy, judgment required in dealing with others

Responsibilities

Advises students, as necessary, on best degree/major/minor/certificate and career matches. Advises students, as necessary, on college transition challenges, academic transition challenges, information related to student interests/aptitudes/abilities/etc. and other issues related to overall student success.
Accurately advises students regarding university requirements, individual program requirements, academic policies/processes, and academic deadlines, including special student populations and applicability of transfer credits. Confers with faculty or administrator as needed.
Documents advising appointments and student interactions in the advising software and provides follow up with students, as needed.
Promotes good will and quality customer service to students and is effective in handling a variety of student situations. Consults with other advisors (or administrator) as needed to resolve challenging student situations/issues.
Accurately updates, edits, and processes college admissions status, degree audits, graduation applications, and other student records/forms via the university systems and advising software.
Supports events and initiatives including admissions, orientations, commencements, recruitment events, retention activities, on/off campus presentations, and/or college programming.
Supports adequate participation/coverage, and the development of strategies/procedures that promote advisor efficiency, productivity, and positive team engagement.