FSP CTC People Manager.

Thermo Fisher Scientific

5d

About The Position

The Assoc Manager Clinical Ops (CTC People Manager) oversees daily line management for assigned clinical administration team members. The role provides coaching and development support and is responsible for effective resourcing, alignment, training, and ongoing professional and technical development. The manager serves as a positive leadership and professional role model, collaborates with clinical operations senior management and executive staff on strategic planning and business development as needed, and escalates performance concerns and training needs to support adherence to PPD SOPs and WPDs.

The position also supports operational excellence by implementing clinical administration initiatives, developing training processes and procedural documents, and coordinating project-specific training and mentoring. Work is performed in an office and/or clinical environment, with travel varying by individual and potentially including frequent drives to sites, domestic travel, and rare international travel.

Requirements

• Bachelor's degree or equivalent and relevant formal academic or vocational qualification.
• Significant clinical research experience comparable to 5 or more years, including remote and clinical monitoring and experience across all phases of the study life cycle, including start-up, interim, and close-out.
• At least 1 year of leadership responsibility.
• Advanced knowledge of ICH GCP, applicable regulations, and PPD/client procedural documents.
• Advanced knowledge of clinical trial phases, specifically study start-up, study maintenance, and study close-out.
• Advanced skills in managing, motivating, and mentoring staff.
• Ability to analyze and manage the clinical administration portion of business development bids and contracts for multiple studies within specific divisions or offices.
• Strong knowledge of budgets, projects, and metrics.
• Ability to handle multiple tasks, meet rigorous timelines, and work effectively in stressful situations.
• Excellent organization skills and strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to travel if required. In some cases, an equivalent combination of appropriate education, training, and/or directly related experience may meet the requirements.

Responsibilities

• Lead the day-to-day management of multiple clinical administration team members, providing direct coaching and development support.
• Oversee resourcing, alignment, training, and ongoing professional development for the assigned division or office.
• Ensure Clinical Administration initiatives are implemented to promote efficient processes, consistent execution, and quality output.
• Analyze performance metrics and provide feedback to enhance individual and team performance.
• Develop and implement Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs), as necessary.
• Develop and implement training processes for clinical administration and clinical staff.
• Implement project-specific training for research staff, including mentoring new team members and other Clinical Managers.
• Collaborate with clinical operations senior management and executive staff on strategic planning and business development as required.
• Escalate performance concerns and training needs to help ensure adherence to PPD SOPs and WPDs.
• Perform other duties and projects as assigned by PPD management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager