Assoc. Dir , Technical Product Management

MSD • Rahway, PA

3d • Hybrid

About The Position

In this role, the CLM Product Engineer will partner with business and IT stakeholders to lead the technical implementation, configuration, and enterprise rollout of the enterprise CLM platform. This role will report to the CLM Product Line Lead within Enterprise IT. This role will be a crucial leadership position providing strategic and technical support for the expanded rollout of the CLM solution across the enterprise.

Requirements

• Bachelor's degree or equivalent work experience
• 8+ years of experience in software implementation, with a focus on enterprise systems across functional areas
• 5+ years of team leadership/management of staff; Demonstrated ability to coordinate across stakeholder groups to drive business outcomes
• 3+ years of experience working with Docusign or related CLM technology
• Proven track record of successfully leading large-scale implementation projects, including integrations with existing software applications
• Deep understanding of system implementation principles, methodologies, and tools, with hands-on experience implementing integrations between systems
• Strong analytical and problem-solving skills, with the ability to diagnose complex implementation and integration issues and develop effective solutions
• Willingness to travel up to 10% of the time for business purposes
• Motivated to build relationships at executive levels with technology, solutions, customers and vendor groups.

Nice To Haves

• Master’s degree in science or technology discipline
• 10+ years of experience in software implementation, with a focus on enterprise systems across functional areas
• 5+ years of experience working with Docusign or related CLM technology
• Two or more of the following certifications are preferred: DocuSign CLM Administrator, DocuSign CLM Workflow Developer, DocuSign CLM Implementation Consultant, DocuSign CLM Technical Consultant

Responsibilities

• Partners with business leaders to define and drive CLM technology strategy to enable business objectives
• Drives technical implementation of CLM solution across in-scope markets and functional areas
• Identifies and catalyzes opportunities to drive process efficiency and process improvement
• Provides an enterprise mindset and brings an outside-in perspective to provide the CLM implementation program with industry best practices
• Provide technical and business use expertise for the CLM platform, offering product recommendations and configurations
• Understands business needs and support technical design of solutions, requirements documentation, and expectations for deployment
• Monitors and manage team goals and performance and ensure the team understands how they align and relate to broader business goals and strategies
• Develop integrated project plans and drive teams to on-time, high-quality implementation
• Accountable for configuration of the CLM platform based on approved designs, including: Template Configurations, Intake Configurations, Workflow Configurations, Integration data flows, Repository Structure and Security Model Configuration, Reporting, Alerts, and Dashboards Configuration
• Accountable for proper functioning of the configured solution through: Unit Testing, Post-Migration QA/QC, Functional Testing (Pre-UAT), System Integration Testing (SIT), User Acceptance Testing Support (UAT)
• Oversees deployment of approved and tested designs as part of the CLM rollout
• Contributes to project planning, organization, task management, decision-making, escalations, and prioritizations from a technical perspective

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Manager