Assoc Analyst Implementation

Medline•Northfield, MN

About The Position

Work on a cross functional team supporting various internal teams while managing projects and aggressive timelines. Analyze data provided by customers and Group Purchasing Organizations in a variety of formats and convert that data into usable information. Gather all eligibility and process contract connections to each account.

Requirements

Bachelor's Degree.
At least 2 years of experience providing customer service to internal and/or external customers
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience working through details of a problem, overcoming obstacles, and reaching a positive and successful solution.
Experience presenting to and communicating with various audiences.
Experience collaborating with internal resources and external resources.

Nice To Haves

At least 1 years of pricing experience.
Advanced level skill in Microsoft Excel (for example: creating a pivot tables, IF statements, charts).

Responsibilities

Ensure project timelines are met by overseeing and coordinating all project-related activities.
Provide administrative support, including progress tracking and documentation.
Oversee and manage all pricing communications related to distribution implementation for designated accounts.
Engage with the vendor community and collaborate with Sales, Implementation, Group Purchasing Organizations (GPOs), and customers to ensure contract pricing alignment.
Address pricing misalignments by working with vendors, customers, and the sales team to meet customer pricing and contract expectations.
Lead conference calls to educate customers on processes, timelines, and required actions to achieve project completion.
Maintain open communication with customers, the sales team, and internal departments regarding potential obstacles, project progress, and completion rates.
Appropriately escalate issues and develop resolution plans with management assistance.
Monitor price accuracy for 30 days following the go-live date to ensure ongoing compliance.
Facilitate comprehensive onboarding for new team members in all aspects of the pricing projects role, providing ongoing support and training as needed.
Assist the management team in developing and enhancing Standard Operating Procedures (SOPs).
Collaborate with team members to achieve measurable performance improvements aligned with project timelines.