Assisted Living Ombudsman Program Manager
About The Position
Ensure the rights of Assisted Living residents by joining Springwell as an Ombudsman Program Manager. The Compensation for this role is $65,000. As an Assisted Living Residence (ALR) Ombudsman Program Manager, you work to develop, administer, and oversee the Regional ALR Ombudsman services and promote its philosophy of advocating and maintaining assisted living residents' rights. The ALR Ombudsman Program Manager works closely with the Executive Office of Health and Human Services State Ombudsman Unit to ensure that requirements are fulfilled as outlined in the federal Older Americans Act, statewide long-term care Ombudsman regulations and policies, and Host agency designation agreement.
Requirements
- Bachelor's degree required.
- A reliable vehicle, current driver's license and safe driving record required.
- Knowledge of computer software applications such as word processing, spreadsheets, and databases.
- Strong communication and organizational skills, attention to detail, and collaborative work style.
- A positive attitude, flexibility, and ability to effectively prioritize responsibilities.
Nice To Haves
- Degree in social work or a related field preferred.
- 3-5 years' experience working with the older adults and/or the disability population preferred.
- Experience in supervisory role or demonstrated leadership experience preferred.
Responsibilities
- Develop, administer, and oversee the Regional ALR Ombudsman services.
- Promote the philosophy of advocating and maintaining assisted living residents' rights.
- Work closely with the Executive Office of Health and Human Services State Ombudsman Unit to ensure that requirements are fulfilled as outlined in the federal Older Americans Act, statewide long-term care Ombudsman regulations and policies, and Host agency designation agreement.
Benefits
- 3 weeks of vacation in first year
- Birthday off
- 13 paid holidays
- 3 paid personal days
- 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
- Health & dental insurance with employer contribution
- Life and long-term disability insurance at no cost to employee
- Flexible Spending Plan
- Employee Assistance Plan
- 401K Retirement Savings Plan w/ employer contribution
- Mileage reimbursement
- Potential flexible work options available after 6 months for many positions such as alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, hybrid work option
- Employee referral bonuses
- Free parking
- Commitment to promoting from within
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
