Assisted Living (AL) Clinical Program Manager

National Lutheran Communities & ServicesStaunton, VA
Onsite

About The Position

The Legacy at North Augusta is seeking an Assisted Living Clinical Program Manager for their Staunton, VA location. This role involves leading a dedicated team in delivering exceptional, person-focused care within a community built on respect, compassion, and innovation. The position offers a chance to inspire, uplift, and lead a team passionate about enriching the lives of older adults. The manager will guide the assisted living program, oversee daily operations, staffing, and resident satisfaction, and contribute to the community's standard of excellence. The role emphasizes leadership development, continuing education, and career advancement opportunities within a supportive culture.

Requirements

  • LPN licensed required
  • Current certification in cardiopulmonary resuscitation (CPR) and, Adult First Aid from the American Red Cross and/or American Heart Association
  • 2 years’ experience in a health care related field and successful completion of the 80-hour assisted living manager training program (Maryland only)
  • Must be considerate and respectful of the rights, dignity and sensitivities of aged and disabled persons
  • Must be able to communicate effectively in English both orally and in writing as applicable to their job responsibilities
  • Background check(s) consisting of a sworn statement or affirmation and criminal history check free of barrier crimes
  • Minimum 3-5 years supervisory experience in long term care facility or assisted living facility (Virginia only)
  • Must possess strong written and oral communication skills; and ability to maintain confidentiality residential information
  • Must be proficient with a computer to include utilizing an electronic health record (EHR) and electronic medication administration record (eMAR) as well as Microsoft Office

Responsibilities

  • Takes the lead in coaching, supervising, directing and coordinating the assisted living nursing service program to ensure excellence in the delivery of care for residents
  • Ensure the delivery of high-quality, person-centered care that reflects our mission and upholds all regulatory standards
  • Recruit, coach, and inspire a high-performing team built on trust and accountability
  • Manage budgets effectively while balancing quality service and operational efficiency
  • Maintain readiness for all licensing and compliance standards
  • Build positive relationships with residents, families, and community partners
  • Monitor performance indicators and lead ongoing quality improvement initiatives
  • Champion a culture of safety, respect, and resident well-being

Benefits

  • Up to 5 weeks of PTO in your first year
  • 403(b) retirement plan with matching
  • Comprehensive medical, dental, and vision coverage
  • Employer-paid life and disability insurance
  • Tuition reimbursement and ongoing professional development
  • Team recognition programs
  • Discounted meals
  • Pet insurance

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

251-500 employees

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