Assistant Federated Agencies

Co-operators • Guelph, ON

14h • Hybrid

About The Position

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities. As the Assistant you will provide a full range of support services to the department. You will compile, process, and maintain account information in accordance with established policies and procedures and will be responsible to distribute work to brokers and underwriters.

Requirements

• You have experience in office administration or a related field.
• You have strong keyboarding skills.
• You have working knowledge of Microsoft Office tools.
• English is required.

Nice To Haves

• French is an asset.
• Having experience with TAM software is an asset.

Responsibilities

• Tracking and assigning incoming work and communicating with distribution partners regarding recommendations and required follow-up activities.
• Acting as an operator to reroute calls and provide telephone support to the department as necessary.
• Preparing letters, issuing notices and certificates of insurance, setting up new clients in the system, and approving changes and renewals based on authority limit.
• Providing a wide range of support services, including ordering office supplies, database administration, invoicing, preparing files and distributing mail.
• Providing back up support and assistance for the department as required.

Benefits

• Training and development opportunities to grow your career.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees