Assistant Warehouse Operations Manager

NRI 3PL • Palmer Township, PA

4h • $75,000 - $95,000 • Onsite

About The Position

The Assistant DC Manager will be an extension of the DC Manager and have a focus on the performance of the shift, at a high level, while supporting the Supervisors and never losing sight of labor planning, LEAN/Continuous Improvement, and team performance. As a rapidly growing company, innovation is critical to NRI as we strive to continue to be a leader in the fast-paced changes of our industry.

Requirements

• Excellent technical capabilities, inclusive of tier one WMS experience.
• Proficiency in MS Office Applications
• The ability to be flexible and adapt to changing priorities (i.e., ability to adjust work schedule due to business needs.)
• The ability to bring cross-functional teams together to collaborate on projects.
• Excellent people and personal skills
• A solutions focused approach to everything you do.
• A Bachelor’s degree in Business, Logistics or related field and/or 5 years of relevant work experience.
• Ability to work under pressure
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety.
• Lives in accordance to and can make decisions based on our company values
• Ability to collaborate, interact, communication at all levels of organization and team building.
• Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities and escalations
• Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments

Nice To Haves

• Background in apparel and/or footwear in a pick and pack environment, preferred but not required

Responsibilities

• Accountable for the overall performance of their assigned facilities/shifts, as defined by key performance indicators.
• Maintains a perspective on the operational goals and demands of the business and prioritizes workloads with an understanding of this information.
• Plans and communicates production goals and expectations to Supervisors.
• Makes required staffing, process, and facility changes or alterations in order to increase organizational efficiencies and meet client goals.
• Works with the People Experience Team regarding staffing levels, performance management and related plans and communications.
• Provides regular production reports, actual and forecasted, and maintains information on revenues and fees, space, throughput, shift allocation and labor.
• Provides guidance to the Client Services, Shipping, Receiving, Returns Supervisor and Order Fulfillment, VAS Supervisor.
• Trains, develops and mentors and promotes accountability for all Supervisors.
• Sets expectations and facilitates resolutions of any gaps.
• Participates in performance review process and approves any wage increases.
• Provides final approval for hourly wage increase based on Supervisor’s recommendation.
• Plans, coordinates, and authorizes all annual vacations for Supervisors, ensuring proper coverage.
• Maintains a safe work environment for their facilities.
• Participates in the hazard assessment process.
• Participates in facility inspections
• Works with Supervisor(s) on tool box talks.
• Participates in accident investigations.
• Actively involved in resolution of any safety deficiencies identified via the above processes.

Benefits

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager