Assistant Vice President
About The Position
DB USA Core Corporation seeks an Assistant Vice President in Jacksonville, FL to provide Level 2 production support for mission-critical banking applications, ensuring high availability and stability. This role involves supporting and stabilizing production environments using ITIL-based frameworks, managing tickets and workflows with ServiceNow, and coordinating disaster recovery exercises. The position also requires supporting cloud-native applications on Google Cloud Platform (GCP), utilizing containerization technologies like Kubernetes, and working with enterprise transaction monitoring systems such as Actimize, Prime, and Mantas. Additionally, the role involves programming and scripting, monitoring Red Hat Linux/Unix environments, and supporting middleware and application server technologies like WebLogic.
Requirements
- Bachelor’s degree in Engineering (any) or a related field or equivalent
- Five (5) years of progressively responsible experience supporting and stabilizing production environments using ITIL-based frameworks
- Utilizing ServiceNow for ticketing and workflow management
- Coordinating disaster recovery (DR) exercises involving failover validation, system restoration, and application resiliency testing
- Utilizing Google Cloud Platform (GCP) to support distributed, cloud-native applications and troubleshooting, monitoring, and ensuring reliability of production workloads
- Utilizing containerization and orchestration technologies including Kubernetes for deployment management and cluster-level troubleshooting
- Utilizing enterprise transaction monitoring and financial systems including Actimize, Prime, and Mantas to perform root cause analysis, monitor transaction processing systems, and ensure application compliance
- Performing programming and scripting using Python, Java, SQL, and YAML
- Monitoring Red Hat Linux/Unix environments, including performing system diagnostics, log parsing, process and memory management, and execution of OS-level commands to troubleshoot complex production issues
- Supporting middleware and application server technologies including WebLogic and case management systems for application configuration, performance tuning, and the resolution of integration or infrastructure-related issues
Responsibilities
- Provide Level 2 production support for mission-critical banking applications, ensuring high availability and stability.
- Support and stabilize production environments using ITIL-based frameworks.
- Utilize ServiceNow for ticketing and workflow management.
- Coordinate disaster recovery (DR) exercises involving failover validation, system restoration, and application resiliency testing.
- Utilize Google Cloud Platform (GCP) to support distributed, cloud-native applications and troubleshoot, monitor, and ensure reliability of production workloads.
- Utilize containerization and orchestration technologies including Kubernetes for deployment management and cluster-level troubleshooting.
- Utilize enterprise transaction monitoring and financial systems including Actimize, Prime, and Mantas to perform root cause analysis, monitor transaction processing systems, and ensure application compliance.
- Perform programming and scripting using Python, Java, SQL, and YAML.
- Monitor Red Hat Linux/Unix environments, including performing system diagnostics, log parsing, process and memory management, and execution of OS-level commands to troubleshoot complex production issues.
- Support middleware and application server technologies including WebLogic and case management systems for application configuration, performance tuning, and the resolution of integration or infrastructure-related issues.
Benefits
- Physical wellness benefits
- Emotional wellness benefits
- Financial wellness benefits
- Employee Referral Incentive Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
