Alpha Technology Modernization & Digital Transformation, Assistant Vice President

State Street•Berwyn, PA

2d•$80,000 - $140,000

About The Position

State Street Alpha is seeking a technology-forward Assistant Vice President to modernize the technology, workflows and ways of working that underpin Alpha delivery. The role supports Alpha’s evolution toward a connected, transparent and increasingly AI-powered System of Work, where teams collaborate openly, work is managed through a single source of truth, and automation reduces repetitive coordination so employees can focus on higher-value activities. Working across Alpha business teams, Technology, Automation, enterprise partners and strategic vendors, the AVP will assess current practices, identify opportunities to simplify and digitize work, evaluate technology solutions, and help implement scalable capabilities that improve productivity, transparency, quality and employee experience. The position combines strategic thinking with hands-on execution and helps build the foundation for Alpha’s next-generation operating model. The AVP will support technology ecosystem assessment and rationalization, platform strategy, structured build-versus-buy decisions, and evaluation of workflow, collaboration, knowledge management, automation, analytics and AI capabilities. The role will discover and document workflows, identify manual work and fragmented handoffs, build an inventory of modernization opportunities, and translate processes into governed digital workflows with clear triggers, outcomes, owners, dependencies, data and supporting knowledge. The position will identify and prioritize AI and automation opportunities, evaluate their value and scalability, support proofs of concept and pilots, and help determine where human judgment should remain. It will coordinate platform and vendor evaluations, establish requirements and scorecards, organize demonstrations and pilots, and monitor commitments and value realization while helping ensure Alpha retains ownership of requirements, architecture and outcomes. The AVP will establish workflow baselines, develop business cases and value assessments, define KPIs, and create executive dashboards and reporting. The role will drive initiatives from problem definition through assessment, solution design, pilot and implementation; coordinate business and enterprise stakeholders; maintain roadmaps and delivery plans; develop reusable standards and playbooks; and support adoption through communications, demonstrations, training and enablement. The role supports Alpha’s goal of a governed System of Work built on modern platforms, simplified operating models, embedded AI and automation, and standards, reuse, transparency and data-driven decision making.

Requirements

Bachelor’s degree or equivalent professional experience in business, technology, engineering, information systems, finance or a related discipline.
Relevant experience in technology transformation, digital transformation, business process improvement, workflow automation, technology strategy, consulting or financial services.
Experience working across business and technology organizations to define requirements and implement solutions.
Strong written, verbal and presentation skills.
Demonstrated ability to operate successfully in a complex, global and highly matrixed organization.
Ability to understand end-to-end business processes and identify opportunities to simplify, standardize and digitize work.
Working knowledge of generative AI, intelligent automation, workflow technologies and low-code/no-code solutions.
Ability to evaluate technology and operating-model alternatives, analyze complex problems and turn findings into recommendations.
Ability to move ambiguous opportunities through discovery, analysis, decision and implementation.
Ability to communicate complex technology and operating-model topics clearly to senior stakeholders.
Ability to collaborate effectively with business leaders, engineers, architects, vendors, operations teams and control functions.
Ability to consider business benefit, total cost of ownership, reuse and long-term sustainability when evaluating technology.
Ability to influence adoption and help teams transition from manual practices to digital ways of working.

Nice To Haves

Familiarity with enterprise collaboration, workflow or automation platforms.
Experience with Microsoft 365/Power Platform, Atlassian Jira/Confluence, ServiceNow, UiPath or comparable enterprise platforms.
Familiarity with AI and generative AI concepts and interest in applying emerging technologies to real business processes.
Experience with process mapping, requirements definition, business cases, technology assessments or vendor evaluations.

Responsibilities

Assess and rationalize Alpha’s technology ecosystem, identifying opportunities to simplify tools, eliminate overlapping solutions and improve platform integration.
Help define and execute a platform-first technology strategy that favors configurable enterprise capabilities over standalone point solutions and unnecessary custom development.
Evaluate technology platforms and capabilities against business requirements, including workflow management, collaboration, knowledge management, process automation, analytics and AI.
Develop build-versus-buy assessments considering business value, time-to-market, total cost of ownership, reuse, integration, security, scalability and supportability.
Partner with internal technology teams and vendors to translate Alpha business requirements into scalable technology solutions.
Discover, document and deconstruct end-to-end workflows; identify manual activities, fragmented handoffs, duplicate work and opportunities for standardization.
Build and maintain an inventory of Alpha workflows and modernization opportunities.
Translate business processes into structured digital workflows with defined triggers, outcomes, owners, dependencies, data and supporting knowledge.
Identify opportunities to shift work from email, meetings, spreadsheets and other unstructured channels into governed, trackable workflows.
Design future-state experiences for intake, triage, prioritization, routing, execution and status visibility.
Identify and assess opportunities for AI, intelligent workflow automation, low-code/no-code capabilities, RPA and other digital technologies.
Maintain a prioritized inventory of AI and automation use cases and evaluate them based on business value, complexity, scalability, reuse and expected return.
Promote AI as an embedded workflow capability and work with business and technology subject-matter experts to determine where human judgment should remain.
Support experimentation, proofs of concept and pilots that demonstrate measurable business value.
Coordinate structured evaluations of strategic technology platforms and vendor capabilities; define use cases, requirements, criteria and scorecards.
Organize demonstrations, proofs of concept and pilots using common business scenarios.
Partner with vendors and system integrators while ensuring Alpha owns its requirements, architecture and business outcomes.
Identify opportunities to leverage existing State Street technology investments and monitor vendor commitments, deliverables and value realization.
Establish baseline measures for targeted workflows, including manual effort, cycle time, handoffs and rework.
Develop business cases and value assessments for modernization initiatives; define KPIs for adoption, productivity, automation and realized value.
Develop executive dashboards and reporting on modernization demand, delivery progress, risks and outcomes.
Use data and process insights to identify subsequent high-value opportunities.
Drive modernization initiatives from problem definition through assessment, solution design, pilot and implementation.
Coordinate across Alpha business teams, Technology, Automation, Risk, Information Security and other enterprise stakeholders.
Maintain roadmaps, backlogs, dependencies, decision points and milestones for modernization efforts.
Develop reusable standards, playbooks, templates and methods to scale successful solutions across Alpha.
Support adoption of new technology and ways of working through communications, demonstrations, training and targeted enablement.
Champion reuse before rebuilding, technology before additional manual capacity, transparency over offline coordination, and data-driven decision making.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability and optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability and family-care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with some sales-role exceptions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.