Assistant Vice President - Transfer Agency

Apex Group Ltd•Mississauga, ON

2d•CA$80,000 - CA$90,000•Hybrid

About The Position

The Apex Group, established in 2003, is a leading global fund administration and middle office solutions provider with over 13,000 employees across 112 offices worldwide. We are committed to empowering our employees, supercharging their skills, and providing the support needed to excel. We encourage positive disruption and turning big ideas into industry-changing realities. This role is crucial for driving process improvements, managing operational risk, and maintaining strong client relationships within the Transfer Agency department.

Requirements

Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top tier institutional fund administrator.
Detailed knowledge of Transfer Agency systems, preferably Paxus, eFront.
Flexibility.
Up to date AML/KYC knowledge.
Up to date FATCA knowledge.
A very strong understanding of fund legal structures and the fund administration business.
Strong leadership skills with demonstrated ability to drive change.
Strong Risk & control focus.
Demonstrated ability to manage complex projects.
Strong planning, organizational skills and entrepreneurial skills.
Knowledge of accounting, finance and investment concepts.
Strong communication (verbal and written) and problem-solving skills.
Must be able to work with all levels within the organization.
Strong multi-tasking skills.
The ability to adapt to changing priorities and varied decision-making scenarios.
An ability and desire to work to tight deadlines.
Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/ offices of the bank and professional intermediaries.

Responsibilities

Review controls and procedures across Fund Services on a periodic basis.
Identify and implement process improvements/system enhancements across the Transfer Agency Department.
Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework.
Operational risk scenario modelling and analysis.
Assist in building out and training the current teams.
Keep up to date on all Regulatory and internal Risk updates that impact the business ensuring the operations Teams have the necessary knowledge and system’s in place to deal with the updates.
Managing the oversight outsourcing for funds contracted from other jurisdictions.
Monitoring and enhancing the KRI metrics for the Department.
Managing international client relationships.
Interacting with hedge fund principals and their investors.
Review, understand and have the ability to discuss fund governing documents with staff and clients.
Responsible for all aspects of operations and controls functions: Processing subscriptions, redemptions, transfers and switches.
Ensure control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally.
Ensuring Apex Fund Services group policies are adhered to.
Responding to investor and audit related enquiries.
Ensure all regulatory reporting (onshore and offshore) is delivered within the required timeframes.
Providing periodic reports and feedback to senior management.
Participate in presentations for business opportunities from new and existing clients.
Be responsible for change management where required including Ad hoc project management (as required).
Assisting in the further development of new & existing global client relationships, optimizing service offerings, productivity and profitability.