About The Position

The Assistant Vice President provides leadership, project management, and oversight for Back Office Accounting, Custody, and Insurance client conversion initiatives and deliverables. The role is part of State Street Global Delivery – Client Business Integration and supports client conversions and onboarding across custody and related services. It involves coordinating with clients and internal teams to deliver seamless conversions, meet regulatory standards, resolve processing issues, and improve operational processes and technology utilization.

Requirements

  • Minimum 7 years of financial services experience, including project or program management experience.
  • Experience with MCH and eHorizon, focused on complex fund investment servicing.
  • Strong Microsoft Office skills, including advanced PowerPoint and Excel features, and experience with SharePoint, project management, and reporting.
  • Knowledge of Investment Manager Servicing, Transaction Management, Capital Markets, Back Office Accounting and Custody operations, Recon, and State Street business offerings.
  • Background in complex fund structures and investment types.
  • Strong communication, interpersonal, decision-making, and negotiation skills.
  • Organization and ability to multitask in a fast-paced environment.
  • Strong project management, analytical and problem-solving skills, communication versatility, information technology acumen, teamwork, leadership, and written and verbal communication skills.
  • Follow State Street corporate policies regarding return to office (RTO).

Nice To Haves

  • Master’s degree preferred.
  • Degree focus in Accounting, Economics, Finance, Technical, or a related field preferred.

Responsibilities

  • Manage client conversion activity, including new client onboardings, outgoing conversions, transition management (Asset Restructuring), mergers, interfund transfers, and in-kind transfers.
  • Execute onboarding plans and related activities supporting custody clients while adhering to regulatory standards.
  • Support new client relationships and the expansion of existing relationships.
  • Apply comprehensive knowledge of processes and the operating model.
  • Implement operational changes to streamline functions and support an optimal service environment and technology utilization while adhering to regulatory standards.
  • Communicate with clients and internal stakeholders to assess conversion status, identify issues, and ensure processing follows best practices.
  • Quantify, document, and explain processing methodology differences so clients and internal teams understand the changes.
  • Coordinate with internal stakeholders, including COE and other processing teams, to meet client procedures and deadlines.
  • Research and resolve discrepancies related to asset transfers and custody settlements, providing technical expertise.
  • Keep project management information updated and promptly highlight potential risks and possible solutions.
  • Promote collaboration within the team and across business lines.
  • Coordinate with team members, Shared Service teams, COEs, Client Operations, and other business units to deliver seamless conversions and ad hoc support.
  • Support effective cross-training across teams to help establish a global conversion team.

Benefits

  • 401(k) retirement savings plan with company match
  • Basic life, medical, dental, vision, long-term disability, and other optional insurance coverage
  • Paid time off, including vacation and sick leave
  • Short-term disability
  • Family care support
  • Employee Assistance Program
  • Eligibility for annual performance-based incentive awards (excluding certain sales roles subject to sales incentive plans)
  • Eligibility for certain tax-advantaged savings plans
  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Employee networks
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