Assistant Vice President, Enterprise Architecture and Cloud Operations

HMSA • Honolulu, HI

3d • Hybrid

About The Position

This role provides strategic leadership for enterprise architecture, cloud operations, and universal communications cloud teams. The Assistant Vice President will be responsible for setting direction, executing long-term strategy, and ensuring technology alignment with business objectives. Key areas of focus include stakeholder engagement, enterprise architecture frameworks, business architecture, cloud operations services platform, universal communications cloud team, and government and risk management.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field and ten years of progressive experience in IT architecture, business architecture, and cloud technologies.
• Three years of experience in senior leadership capacity.
• Deep knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman).
• Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and unified communications solutions.
• Advanced knowledge of Microsoft Office applications, including but not limited to Word, Excel, Outlook, and PowerPoint.
• Proven experience in leading cloud operations and communications teams.
• Ability to prioritize, delegate, and manage multiple projects simultaneously.
• Strong analytical, problem-solving, and communication skills.
• Demonstrated ability to lead and mentor cross-functional teams.
• Strategic thinking and business acumen; experience aligning IT initiatives with organizational goals.

Responsibilities

• Builds and sustains strong relationships with executive leaders, business partners, and external stakeholders to advance strategic priorities and enterprise alignment.
• Evaluates complex business challenges and guides the development of innovative, scalable solutions that support organizational objectives.
• Leads a significant enterprise function, setting direction and executing long-term strategy to achieve key business outcomes.
• Applies deep functional, business, and industry expertise to strengthen organizational effectiveness and support sustained growth.
• Drives stakeholder alignment and commitment to enterprise architecture strategies and transformation initiatives.
• Translates complex technical concepts into clear business terms and delivers effective executive communications and briefings.
• Provides strategic leadership for the enterprise architecture framework, ensuring technology strategy, standards, and roadmaps are aligned with business objectives and long-term organizational priorities.
• Establishes strategic architectural standards and best practices across all IT domains.
• Leads cross-functional teams in designing and implementing integrated solutions.
• Provides strategic leadership and executive oversight for the business architecture function, directing the definition and evolution of business processes, capabilities, and organizational structures to improve operational efficiency and enable enterprise priorities.
• Identifies and sponsors enterprise process improvement and technology enablement opportunities that increase organizational effectiveness, scalability, and business value.
• Partners with executive and business leaders to translate strategic priorities and operating needs into actionable business architecture and enterprise design decisions.
• Provides executive oversight for the strategy, development, deployment, and lifecycle management of the cloud operations services platform to ensure reliable, scalable, and business-aligned service delivery.
• Ensures the cloud services environment delivers high availability, resilience, scalability, and security in alignment with enterprise risk, compliance, and operational requirements.
• Champions the adoption of cloud-native capabilities, automation, and modern operational practices to improve service quality, efficiency, and speed to value.
• Establishes performance measures and operational governance to proactively identify risks, resolve issues, and drive continuous improvement across cloud operations.
• Provides strategic leadership for the Universal Communications cloud team, directing the design, delivery, and continuous evolution of enterprise unified communications capabilities.
• Oversees the integration of voice, video, messaging, and collaboration platforms with enterprise systems to deliver a secure, seamless, and business-aligned user experience.
• Champions innovation in cloud-based communications capabilities to strengthen workforce connectivity, collaboration, and productivity across remote, hybrid, and in-office environments.
• Ensures communications platforms operate in compliance with regulatory requirements, enterprise policies, and industry standards while maintaining reliability, security, and operational governance.
• Establishes governance frameworks for architecture, cloud operations, and communications platforms.
• Identifies and mitigates risks related to technology, security, and compliance.
• Performs all other miscellaneous responsibilities and duties as assigned or directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior