ASSISTANT VALET MANAGER

Graton Resort & Casino • Rohnert Park, CA

9d • Onsite

About The Position

The primary responsibility of the Assistant Valet Manager is to manage all day-to-day operations for Bell and Valet Services. Manages labor and operating costs.

Requirements

• Ability to communicate effectively with Guests, Team Members, Management in both written and verbal form.
• Must have strong leadership skills.
• Must have a current driver's license and a clean driving record.
• Must have technical skills including knowledge of Internet, Microsoft Excel and Word.
• Must have an aptitude for Guest Service, transportation and the ability to work with constant schedule changes.
• Ability to train, motivate, reward, and discipline Team Members.
• Ability to work independently, demonstrating initiative, and independent judgment.
• Knowledge of Rohnert Park and surrounding Sonoma County areas.
• Ability to plan, coordinate, and direct all aspects of Valet.
• Ability to work cooperatively and effectively in a team environment.
• High School Diploma or equivalent.
• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
• Ability to climb, bend, reach, walk, and stand for the duration of the shift.
• Manual dexterity to operate job related equipment.
• Ability to work long hours inside and outside on your feet.

Nice To Haves

• Three (3) years transporation/valet management experience preferred.

Responsibilities

• Responsible for practicing, supporting, and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
• Ensures proper maintenance of all Valet vehicles.
• Manage labor and operating costs for the Valet and Transportation Department.
• Ensure the Bell Desk, Valet, and Transportation departments operate in an attentive, efficient and courteous manner, providing all Guests with quality service prior to, and throughout their stay.
• Project a professional image of the Company at all times.
• Maintain department staffing levels in accordance with Graton Resort & Casino's guidelines.
• Provide luggage pick-up and delivery.
• Provide Guest Service support for special events.
• Perform other job related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED