Assistant Universal Banker
About The Position
The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous knockout customer experience, from sales to service. Process customer transactions in a timely and accurate manner. This position will also cross-sell bank retail and business products and services, as well as service existing account relationships. This position requires traveling to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training twice a year. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Requirements
- High school diploma
- 6 months cash handling and customer service experience
- Basic reading, writing and mathematical skills
- Dependable, organized team player
- Ability to communicate with customers and coworkers in a clear, effective and professional manner
- Willing to continuously learn and grow within the organization
Nice To Haves
- 1 to 2 years of consumer and business account openings, closings, and maintenance
- 2-year associate degree
- Ability to multi-task, be organized, effective time management skills, and ability to communicate with customers in a professional manner.
Responsibilities
- Provide prompt, courteous and quality customer service to support customers’ banking needs by completing a variety of teller transactions.
- Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
- Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier’s checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
- Assist customers with account changes or inquiries as well as any issues or questions.
- Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
- Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
- Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.
Benefits
- Comprehensive Medical, Vision and Dental Insurance
- Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
- Paid Holidays and Competitive Paid Vacation Days
- Paid Parental Leave
- Short- and Long-Term Disability
- Life, Critical Illness, and Accidental Insurance
- Tuition Reimbursement and Career Development Opportunities
- Employee Assistance Program (EAP)
- Paid Time Off to volunteer in your community
- Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
