Assistant Teller Supervisor

Indiana Members Credit Union•Westfield, IN

About The Position

Summary/objective Assist Teller Supervisor in all functions of the branch including answering teller questions. Ensure the branch is in balance daily and train staff on all policies and procedures (new or changed). Ascertain the branch is secure when leaving for the day.

Requirements

High school diploma, GED or equivalent
6 - 12-months of supervisor and/or financial institution experience
Completion of internal Teller Supervisor and other required training programs

Responsibilities

Assist with supervising tellers, informing and training staff on new products, procedures and policies
Ensure all tellers, branch and vault are in balance daily
Assist employees with problem solving and questions
Supply cash for tellers (order and detail Brinks)
Process various member transactions
Access and update safe deposit box records when applicable
Handle and maintain security of large amounts of cash, including balancing and supplying ATM & cash dispensers
Communicate with branch manager, supervisor, branch staff and all back-office departments for assistance and member requests
Open and close various types of accounts, certificates, etc.
Process and create/order ATM/Debit cards for members
Process stop payments, print statements and histories for members.
Remote capture of checks
Scan documents
Balance and sell gift cards
Order branch supplies
Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members
Assist with open/close of branch
Assist with pool teller evaluations, log of bait money, reports from imaging system
Make sure lobby is stocked and counters and machines are kept clean
Attend credit union meetings and training as scheduled