Assistant Team Leader
About The Position
West Coast Convenience, the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, is seeking customer-focused individuals to join their growing team. Headquartered in Union City, CA, the company operates a network of convenience stores, fuel stations, and car washes across California. Founded in 1978, West Coast Convenience is committed to delivering high-quality products and an exceptional store experience, guided by their Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety. They are looking for individuals who enjoy a fast-paced environment and are driven by service, innovation, and teamwork. As an Assistant Team Leader, you will play a critical role in supporting the Team Leader in all aspects of store operations. This is a hands-on leadership role where you will actively work alongside your team, coaching, problem-solving, and ensuring daily execution meets company standards. You will also step in to lead the store in the Team Leader’s absence.
Requirements
- High school diploma or equivalent
- 6–9 months of assistant manager or related experience
- Strong math, English communication, and problem-solving skills
- Team-oriented, organized, and able to multitask in a fast-paced environment
- Reliable transportation and flexible availability, including nights, weekends, and holidays
- Willingness to learn and grow into a Team Leader role
- Must be at least 18 years of age
Nice To Haves
- Retail, convenience, food service, or supervisory experience preferred
Responsibilities
- Help train and coach team members
- Provide coaching and support to drive performance
- Promote a positive team environment
- Lead the store in the Team Leader’s absence
- Support daily operations for smooth, consistent execution
- Assist with scheduling, timekeeping, and coverage
- Handle cash, reports, and store paperwork accurately
- Troubleshoot basic equipment issues
- Support ordering, stocking, and merchandising
- Monitor inventory, reduce shrink, and maintain presentation
- Drive sales through promotions and merchandising standards
- Track performance and identify improvement opportunities
- Deliver exceptional customer service on every shift
- Resolve customer concerns quickly and professionally
- Keep the store clean, organized, and welcoming
- Follow company policies and regulatory requirements
- Support food, fuel, and workplace safety standards
- Maintain a safe environment for employees and customers
- Perform all other duties as assigned
Benefits
- Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
- Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
- Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
