Assistant Supervisor-Security Operations

Mayo Clinic•Red Wing, MN

5d•$28 - $38•Hybrid

About The Position

Mayo Clinic Global Security Asst. Supervisors assist in overseeing the activities and supervision of Security Officers on an assigned shift by providing input, recommending appropriate action, and dissemination of information. They participate in the hiring and training of new Security Officers. They will provide input into staff appraisals and assist with timekeeping duties on occasion. They will perform routine security officer functions as needed in conjunction with Asst. Supervisor duties. This role supports and instills Mayo Clinic's mission, vision, and values within the department. The Asst. Supervisor might be the point of contact in an emergency situation until Security Leadership is on site. May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers. An Asst. Supervisor adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; is able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including law enforcement and fire/rescue personnel. Travel between Red Wing, Lake City, Cannon Falls, Zumbrota, Plainview, and Ellsworth hospitals/clinics will be required. They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations. This position may be required to carry and deploy a taser. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

Ability to adapt to unpredictable and stressful situations
Ability to manage altercations and emergency crises in an effective and professional manner
Ability to operate and communicate on a two-way radio
Good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations
Ability to frequently walk, stand, stoop, bend, lift, pull, climb, reach, and push, and occasionally run
Ability to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance
Ability to assist patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety
Ability to make effective decisions as an emergency first responder
Confidence in stressful situations
Ability to work as a team member with other emergency responders, including law enforcement and fire/rescue personnel
Ability to work nights and weekends for security and protection assignments and when required by emergency or special situations
Ability to carry and deploy a taser

Nice To Haves

Travel between Red Wing, Lake City, Cannon Falls, Zumbrota, Plainview, and Ellsworth hospitals/clinics will be required.

Responsibilities

Overseeing the activities and supervision of Security Officers on an assigned shift
Providing input, recommending appropriate action, and dissemination of information
Participating in the hiring and training of new Security Officers
Providing input into staff appraisals
Assisting with timekeeping duties on occasion
Performing routine security officer functions as needed
Being the point of contact in an emergency situation until Security Leadership is on site
Utilizing security vehicle on a regular or occasional basis
Enforcing Mayo policies
Responding to complaints and service calls for wrongdoing
Preparing incident reports/activity logs
Working in the Security control centers
Adapting to unpredictable and stressful situations
Managing altercations and emergency crises in an effective and professional manner
Operating and communicating on a two-way radio
Exhibiting good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations
Walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running
Moving quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance
Assisting patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety
Making effective decisions as an emergency first responder
Working as a team member with other emergency responders, including law enforcement and fire/rescue personnel
Working nights and weekends for security and protection assignments and when required by emergency or special situations
Carrying and deploying a taser