Assistant Supervisor - Security Officers

Mayo Clinic•Eau Claire, WI

6d•$22 - $30•Onsite

About The Position

Mayo Clinic Global Security Asst. Supervisors assist in overseeing the activities and supervision of Security Officers on an assigned shift by providing input, recommending appropriate action, and dissemination of information. They participate in the hiring and training of new Security Officers. They will provide input into staff appraisals and assist with timekeeping duties on occasion. They will perform routine security officer functions as needed in conjunction with Asst. Supervisor duties. This role supports and instills Mayo Clinic's mission, vision, and values within the department. The Asst. Supervisor might be the point of contact in an emergency situation until Security Leadership is on site. May utilize security vehicle on a regular or occasional basis; enforces Mayo policies and responds to complaints and service calls for wrongdoing, prepares incident reports/activity logs, and may work in the Security control centers. An Asst. Supervisor adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two-way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; is able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including law enforcement and fire/rescue personnel.

Requirements

Ability to work nights and weekends for security and protection assignments and when required by emergency or special situations
Ability to carry and deploy a taser

Responsibilities

Overseeing the activities and supervision of Security Officers on an assigned shift
Providing input, recommending appropriate action, and dissemination of information
Participating in the hiring and training of new Security Officers
Providing input into staff appraisals
Assisting with timekeeping duties on occasion
Performing routine security officer functions as needed
Acting as a point of contact in an emergency situation until Security Leadership is on site
Utilizing a security vehicle on a regular or occasional basis
Enforcing Mayo policies
Responding to complaints and service calls for wrongdoing
Preparing incident reports/activity logs
Working in the Security control centers
Adapting to unpredictable and stressful situations
Managing altercations and emergency crises in an effective and professional manner
Operating and communicating on a two-way radio
Exhibiting good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations
Walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing frequently
Running occasionally
Moving quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance
Assisting patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells
Handling emergency evacuation devices used to transport patients and others to safety
Making effective decisions as an emergency first responder
Working as a team member with other emergency responders, including law enforcement and fire/rescue personnel