Assistant Supervisor for Administration - Suffolk Probate & Family Court

Massachusetts Trial Court•Boston, MA

22h•$69,398 - $102,281•Onsite

About The Position

The Assistant Supervisor for Administration - Suffolk Probate & Family Court performs specialized administrative and operational support duties for a Department Head and Court Operations Supervisor. This role involves administrative functions related to payroll, human resources, and purchasing. The position is responsible for preparing a variety of specialized court department documents, maintaining files, and supporting the ongoing operations of the court's A/V technology equipment. The Assistant Supervisor also serves as a liaison with the Judicial Information Systems Department (JISD). This role may oversee and provide training to other administrative or court office staff and may provide guidance to more junior roles within a court office. The position works under the direction of a Department Head or designee.

Requirements

Associate's Degree from an accredited college or university
Four (4) years of related work experience
Equivalent combinations of education and experience will be considered for meeting minimum qualifications.
Knowledge of modern office equipment, including computers, applicable business software, and A/V equipment
Knowledge of inventory assessment and management
Knowledge of departmental and court policies and procedures
Knowledge of basic payroll and onboarding processes
Knowledge of current office and clerical practices and procedures
Knowledge of budget and accounting principles
Knowledge of data reporting tools
Skill in customer service
Skill in multi-tasking
Skill in organization and time management
Skill in leadership
Ability to establish effective working relationships with others
Ability to maintain standard operations of A/V equipment
Ability to order office supplies
Ability to perform basic mathematical tasks
Ability to prepare clear and accurate reports
Ability to maintain appropriate records
Demonstrates ability with MS Office and other business technologies and can properly support the administration of departmental policies, procedures, and initiatives in a unionized employee environment.
Accurately assesses common operational problems and recommends and facilitates appropriate solutions.

Nice To Haves

This posting is for current Suffolk Probate & Family Court Registry employees only.

Responsibilities

Performs administrative duties for an assigned court office, including human resources issues, payroll, ordering supplies, and preparing payment vouchers, and contracts.
Supports the Department Head and Court Operations Supervisor with confidential matters, including communications and maintaining personnel files.
Assists with the onboarding of new employees.
Communicates Human Resources policies and procedures on leaves, time and attendance, health and safety matters, and provides training as needed.
Provides office and procedural support as needed, including answering the telephone and greeting/screening visitors.
Monitors and supports a variety of court tactics and initiatives, including tracking projects from initiation to completion and ensuring projects are proceeding as designed and on schedule.
Assists in the management of priorities and departmental staff project deadlines.
Acts as liaison with other court offices, departments, and outside agencies as necessary. Arranges meetings and coordinates correspondence.
Maintains time and reporting information and prepares fiscal documents.
Maintains department records and invoices. Monitors inventory and orders supplies.
Monitors and tracks expenditures, troubleshoots problems, prepares reports, and manages invoices.
Supports the day-to-day operations of any A/V related technology used in the court to ensure reliable and effective operation, escalating issues to JISD as necessary.
Provides technical support for court events, ceremonies, and proceedings.
Makes technology equipment recommendations including helping users assess needs and providing justification for equipment and services.
Works with the JISD Department to assist in effective information technology asset management.
Assists with onboarding new employees on their technology business needs.
Performs other duties as required.