Assistant Supervisor (Art)

1-800-FLOWERS.COM, INC.•Bolingbrook, IL

21h•$19 - $25•Onsite

About The Position

The Production departments create personalized gifts for our customers. The Assistant Supervisor supports the Department Supervisor in overseeing daily operations within a fast-paced production warehouse environment, helping ensure products are completed consistently, efficiently, and according to established quality and customer service standards. This role provides hands-on leadership to production staff, monitors workflow and department performance, supports training and staffing needs, and helps maintain a safe, productive, and positive work environment.

Requirements

Strong training and facilitation skills
Excellent interpersonal, communication, and active listening skills, including strong verbal expression and comprehension
Ability to provide direction and support to production staff
Ability to delegate, prioritize, and multitask effectively in a fast-paced environment
Understanding of production lines, workflow, and equipment capacities
Ability to identify opportunities and recommend improvements to productivity and efficiency
Proficiency with Windows-based computer applications
Strong organizational skills and ability to maintain a clean and orderly work environment
Energetic and motivating approach to supporting team performance
Demonstrates initiative and a willingness to learn and grow with the company
English reading and speaking proficiency required
High school diploma, GED, or equivalent required
Minimum of 1 year of related experience and/or training, or an equivalent combination of education and experience
Ability to sit and/or stand for 8+ hours
Strong attendance, punctuality, and reliability required
Flexibility to accommodate schedule changes during peak periods

Nice To Haves

Bilingual English/Spanish preferred

Responsibilities

Monitor daily department efficiency using reports, calculations, administrative data, and production tracking information
Monitor order backlog and workflow throughout the shift, with particular attention to express and priority orders
Inspect and distribute picked materials to production lines and personnel
Guide and assist POCs and production staff to meet required productivity and output levels
Support the Department Supervisor in coordinating daily workflow, staffing, and production priorities
Assist with training new and existing team members and making staffing adjustments as needed
Operate department-specific production equipment as required
Ensure equipment settings are accurate and appropriate for current production needs
Perform routine equipment maintenance and assist the production team with diagnosing and resolving basic equipment issues
Identify and report safety concerns, policy violations, quality issues, and operational concerns to the Department Supervisor
Provide recommendations to improve productivity, workflow, and department efficiency when appropriate
Help maintain a clean, organized, and safe production environment
Promote teamwork, positive morale, accountability, and high-performance expectations
Demonstrate strong attendance, punctuality, and reliability while reinforcing these expectations within the team
Perform additional department-specific duties as assigned by the Supervisor