Assistant Superintendent of Water Distribution & Meter Services

City of Bloomington Illinois•Bloomington, IL

1d•Hybrid

About The Position

Directs, plans, organizes, coordinates, and supervises activities and work projects related to the water distribution system and the water meter system. Schedules and directs division work assignments using safe work techniques and procedures. Work is coordinated with the Superintendent and crew leaders and other municipal departments to ensure its timely performance. Work is reviewed under the general direction of the Superintendent of Water Distribution/ Meter Services. This position has frequent contact with members of the general public, including responding to questions and informing the public on matters within the water division.

Requirements

Knowledge of municipal water system grid and its components, including repair, maintenance, construction, and work methods.
Knowledge of City, county, state, and federal regulations as they pertain to water distribution and meter systems.
Knowledge of standards and occupational hazards involved and the safety precautions necessary in the performance of assigned work.
Knowledge of computer and computer software system(s) including but not limited to email, work order system, internet searches, GIS, and SCADA diagnostics and programming.
Knowledge of practices, methods, tools, equipment, and materials used in a water distribution system.
Knowledge of occupational hazards involved and the safety precautions necessary in the water distribution system.
Knowledge of principles of supervision, training, mentoring and coaching in a collectively bargained work environment.
Knowledge of customer-focused approaches as related to the duties of the position.
Knowledge of report preparation methods and techniques.
Knowledge of developing and managing within a budget.
Skill in planning, organizing and directing a work force within the responsibilities of this position.
Skill in transferring technical knowledge to operational activity to achieve desired results.
Skill in using tact, discretion, initiative and independent judgment within established guidelines.
Skill in communicating clearly, effectively and professionally both orally and in writing.
Skill in organizing work, setting priorities, meeting critical deadlines and following up on assignments with minimum direction.
Skill in supervising, directing, coaching, mentoring and training direct reports.
Skill in analyzing operational situations and implementing improvements and solutions to problems.
Skill in utilizing computer applications such as email, Word and Excel as related to the duties of the position.
Skill in using and understanding basic mathematics.
Ability to prepare detailed work and operational reports.
Ability to deal with the public in general and difficult work situations.
Ability to ensure that proper on-the-job safety procedures are followed and safety equipment is properly and consistently used.
Ability to read and understand technical information including plans and blueprints and apply guidelines and regulations to operational situations.
Ability to communicate orally and in writing with internal and external stakeholders professionally.
Ability to understand and follow general oral and written instructions.
Ability to work evenings, nights and weekends as required and respond to emergency and planned off-hour situations.
Ability to correctly perform basic arithmetic.
Ability to correctly take, record and use measurements.
Ability to undertake responsibilities with initiative and judgment.
Ability to establish and maintain effective relationships with subordinate personnel, managers, and the public.
Ability to direct, appraise and discipline staff in a respectful and constructive manner.
Ability to delegate tasks as appropriate.
Ability to utilize word processing, spreadsheet, Internet and email software, and City software applications as needed.
Ability to organize and plan work and work assignments based on changing needs.
Ability to assign and schedule employees.
Ability to demonstrate fairness concerning workloads and assignments and supervise under a collective bargaining agreement.
Ability to coach, train and mentor employees to develop a positive and productive work environment.
Ability to respectfully discipline employees to correct negative behaviors when needed.
Ability to ensure that work standards are met, including the ability to visit and visually inspect outdoor worksites, to identify and take appropriate corrective action when standards have not been met.
Ability to anticipate personnel, equipment and material requirements related to maintenance and repair assignments.
Ability to document, track and interpret work performance measurements and make operational adjustments to ensure efficient and effective results.
Ability to adjust their own work schedule as required to respond to emergencies and events.
Graduation from high school, preferably supplemented by college level or technical school courses in public administration, public works, civil engineering, and/or courses in supervisory techniques.
Considerable hands-on experience in water/public works construction, repair, and maintenance work, with at least five years experience in water systems of the equivalent size or larger, including supervisory experience of union employees.
Possession and maintenance of an Illinois Driver’s License.
Possession of or the ability to obtain an Illinois EPA Public Water Supply Class D Operators License within eighteen months (18) months from the date of hire. Timeframe can be extended based on approval of the Water Director.

Nice To Haves

College level or technical school courses in public administration, public works, civil engineering, and/or courses in supervisory techniques.

Responsibilities

Organizes, coordinates, assigns, reviews, and supervises personnel performing installation, maintenance, testing, and repair work in the water distribution system and water meter system; inspects jobs under way and upon completion; advises on work methods and problems; inspects jobs upon completion; prepares detailed work reports.
Supervises and coordinates the Water Division’s activities in the Joint Utility Location Information for Excavators (JULIE) program.
Orders repairs, parts, and tools; maintains a limited inventory of repair parts; maintains an equipment and tool inventory.
Responsible for crew safety ensuring that proper on-the-job safety procedures are followed, and safety equipment is consistently and properly used. Supervises and instructs on proper procedures, equipment and documentation of safety practices.
Prepares detailed job reports, records, and work orders; lists materials used, work performed, and man hours devoted to respective jobs.
Coordinates and maintains positive relationships with other City departments, other governmental entities, and private utilities in the course of performing assigned work.
Assist and make recommendations for preparation and implementation of the division’s budget, and capital improvement plan, consistent with standard operating procedures and departmental priorities.
Develop, recommend, revise, and enforce organizational and departmental standards operating procedures including City policies, and safety rules and regulations.
Participate and make recommendations in personnel matters including, but not limited to, interviewing and selecting employees, and offering advice and assistance when necessary; and handling employee complaints.
Responds, documents, and resolves complaints from stakeholders.
Assist in administering union contracts, including addressing grievances and recommending discipline when necessary.