Assistant Stylist

Ulta Beauty, Inc.•Conroe, TX

15h

About The Position

The Assistant Stylist engages with guests, consults with them about hair care needs, and recommends products and services. This temporary role is intended to prepare talent for a Stylist position and deliver quality professional services focused on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the Assistant Stylist continues to assist while beginning to serve guests independently. The position calls for a passion for the beauty industry, exceptional guest service, and willingness and aptitude to develop technical skills and product knowledge.

Requirements

Cosmetology license.
Basic understanding of current salon techniques, or aptitude to develop skills, across haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable.
Basic understanding of equipment and chemicals used for technical work.
Basic understanding of demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the stated physical duties, including standing for extended periods and frequent mobility, bending, reaching, and twisting.

Responsibilities

Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Support a mentor Stylist in meeting sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
After month three, perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Demonstrate products to guests and support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-in guests, in a timely and efficient manner under another stylist’s mentorship.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build collaborative relationships with peers and brand partners.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
Follow company policies, procedures, standards, service protocols, and applicable safety, sanitation, infection-control, and state board requirements.
Use booking and clientele systems to arrange return services and event appointments.
Communicate supply needs to the Experience Manager and maintain guest-readiness.
Maintain cleanliness and operational standards in assigned store areas.
Attend mandatory trainings and meetings, follow the dress code, protect company assets, and complete other operational tasks as directed.