Assistant Studio Manager | Sales / Operations Manager

Elements Massage • Town of Clifton Park, NY

2d • $23 - $28 • Onsite

About The Position

Elements Massage is seeking a competitive, high-energy leader with a track record of driving sales and managing people to join their team as an Assistant Studio Manager. This role involves running daily front-of-house operations, leading the team, and managing the booking schedule. The Assistant Studio Manager will actively coach staff, navigate client relationships, drive membership sales, and ensure the studio runs seamlessly, rather than performing passive administrative work.

Requirements

• 1+ years of direct experience supervising staff, holding a team accountable, and successfully managing different working styles and personalities (Spa, Hospitality, Retail, or Fitness experience preferred).
• Proven ability to thrive in a goal-oriented environment and find personal motivation in smashing sales benchmarks.
• Strong interpersonal maturity with the ability to maintain professional boundaries while de-escalating tough client or staff situations.
• Capability to work peak studio hours—including evenings and weekends—when volume is highest.

Responsibilities

• Onboard, mentor, and coach a varied team of front desk associates and service providers, maintaining a high-performing, drama-free workplace culture.
• Act as the leadership presence in the studio, handling elevated client situations with tact, professionalism, and exceptional service standards.
• Lead by example at the front desk, coaching staff on membership sales conversations and aggressively hitting monthly studio goals.
• Manage multi-platform studio software, maximize room utilization, and optimize the schedule to eliminate gaps.

Benefits

• Health, Dental, Vision, Retirement plan, and Paid Time Off.
• 1 complimentary 60-minute massage or facial every month.
• Direct mentorship from ownership on business operations, recruiting pipelines, and executive leadership strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed