Assistant Studio Manager

Stretch ZoneNew York, NY
Onsite

About The Position

As an Assistant Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team. Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time. The Stretch Zone® Methodology (SZM) identifies postural and movement limitations and corrects them through specific applied stretching sessions. A career with Stretch Zone ® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry.

Requirements

  • Previous experience working in gym or fitness studios
  • Retail sales experience (cash handling, KPIs, P&L familiarity)
  • A genuine passion for health, wellness, and helping others succeed
  • Personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work (recommended)

Responsibilities

  • Oversee day-to-day operations
  • Drive membership growth
  • Help members experience the benefits of practitioner-assisted stretching
  • Lead and develop a high-performing team
  • Open the studio and ensure everything is clean, organized, and ready to welcome members
  • Greet members, check them in, and ensure they feel comfortable and cared for
  • Check the schedule, answer phones, follow up on missed appointments, and delegate tasks
  • Support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching
  • Track performance metrics and review KPIs
  • Ensure the studio is hitting daily and monthly goals
  • Resolve member questions or concerns with professionalism and a personal touch
  • Build a culture of excellence, accountability, and service

Benefits

  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Flexible schedule
  • Competitive pay, including base + commission
  • Clear career path to Studio Manager
  • Regular performance reviews with base pay increase potential
  • Paid time off and paid holidays
  • Paid management and on-the-job training
  • Free stretch sessions
  • Quarterly team lunches and an annual holiday party
  • Wellness stipends available based on location
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