Assistant Studio Manager - Sacramento Arden-Arcade
West Coast Fitness•Fair Oaks, CA
•Onsite
About The Position
The Assistant Studio Manager (ASM) works as a partner to the Studio Manager, ensuring the smooth operation of the Orangetheory Fitness studio. This role involves assisting the Studio Manager in all business areas, leading the Sales Associate team, managing operational tasks, and maintaining member relationships. The ASM is crucial in supporting the Studio Manager and ensuring the studio runs efficiently and effectively.
Requirements
- Leadership experience in the workplace
- High-level customer service skills
- Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
- Excellent verbal and written communication skills
- Ability to multi-task and excel in a fast-paced environment
- Functional computer skills required: Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
- Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
- Ability to work and function in an ORANGE TEAM environment
- High school diploma
- Must be able to occasionally lift and/or move up to 80 pounds
Nice To Haves
- Health and fitness-minded people, highly preferred
Responsibilities
- Assist the Studio Manager in all areas of the business
- Lead and develop Sales Associate team daily
- Own responsibility for all studio operational tasks, including lead and inventory management
- Maintain accurate records using established OTF sales systems
- Perform telephone inquiries, follow-up calls, and customer care calls
- Host OTF studio tours with prospects and/or fitness program holders
- Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
- Participate in 1-2 OTF scheduled workouts per week
- Maintain an organized and clean work environment
- Respond immediately to member requests, inquiries, and concerns
- Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
- Attend and participate in all relevant OTF training programs, events, and meetings
Benefits
- Competitive hourly wage
- Performance bonuses based on weekly, monthly, individual, and team sales goals
- Medical, Dental, and Vision (based on full-time hours)
- 401k (based on full-time hours)
- Access to all Orangetheory classes at any studio nationwide
- Deep discounts on all OTF retail and technology
- Opportunities for career growth
- Covid-19 safety and health protocol for a safe work environment
- Monthly team-building events and reward opportunities
- Free AED/CPR certifications
- Huge discount on NASM and AFAA certifications (inquire with management)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
