Assistant Store Team Leader

LH Mercantile•Yorkville, IL

1d•Onsite

About The Position

If you have a passion for pets and are looking for a fun, rewarding work environment, come join our Pack! As a locally owned franchise, we offer the best of both worlds-the structure and resources of a large company combined with the family feel of a neighborhood business. Whether you're fairly new in your career or are an experienced retail professional ready for a new opportunity, you can find a home with us. Learn more at LHmercantile.com.

Requirements

Genuine passion for pets with interest in pet care and nutrition
Strong communication and leadership skills with attention to detail
2+ years of retail experience in a leadership role
Ability to multitask and thrive in a fast-paced environment
Flexibility to work a varied schedule including weekends, evenings, and holidays as needed
Ability to safely operate all store equipment (including forklift)

Responsibilities

Partner with the Store Team Leader (STL) on staffing efforts, including recruiting, onboarding, and cross-training, to ensure the store is adequately resourced.
Assist the STL in implementing daily operational standards (animal care, safety, cleanliness, merchandising, inventory, and security) to ensure a consistent, high-quality neighbor experience.
Facilitate training and onboarding programs for new hires and existing staff, ensuring consistency in skills and service delivery across the team.
Support in motivating and developing team members through recognition, coaching, mentoring, and reinforcement of company culture and values.
Assist with local community partnerships, events, and brand-building activities to enhance neighbor engagement and loyalty.