Assistant Store Operations Manager

Davis Food Co-op•Davis, CA

3d•Onsite

About The Position

The Assistant Store Operations Manager is an exempt, salaried position that supports the Store Operations Manager in ensuring the store operates effectively and efficiently. Leading through the Department Managers, the Assistant Store Operations Manager facilitates day-to-day operations, ensures performance standards are met, provides leadership and operational support across all departments to ensure positive customer experience and smooth operations. The Assistant Store Operations Manager models best practices and leads by positive, professional, and cooperative example. This role requires flexibility to work early morning, holidays, and weekends. Securing the building after close of business can be expected on a weekly basis.

Requirements

4+ years of experience in management or supervision of a high-volume department or store.
5+ years of experience in retail or customer service experience.
Previous experience creating and developing effective procedural standards.
High School diploma, GED or equivalent certificate.
Experience creating and managing schedules to labor targets
Experience holding operation expenses P&L responsibility for a store, department or division.
Experience managing employee performance in a high-volume retail setting.
Demonstrated superior oral and written communication ability and able to communicate with people of diverse backgrounds.
Comprehend complex instructions, correspondence and memos.
Effectively present information in one-to-one and small group situations to customers and other employees.
Understand equations, reports and financial terms used in DFC’s grocery retail management systems.
Apply basic algebraic concepts to read and forecast department budget.
Apply common sense understanding to carry out detailed written or oral instructions.
Deal with problems involving a few concrete variables in standardized situations.
Prioritize multiple demands.
Use Microsoft Word, Excel, Email, Google Workspace, point of sale, website and time clock software proficiently.
Ability to promptly and appropriately respond to emails and maintain a schedule to meet outcomes and commitments.
Attention to detail and ability to follow written and verbal instructions.
Proven ability to set and achieve department and organizational goals.
Desire to determine, foster and develop the best qualities and contributions of department personnel.
Ability to travel via various forms of transportation.
Travel may include overnight stays for extended periods of time.

Nice To Haves

Interest in learning about or experience working within natural food retailers and/or cooperatives.
Bilingual or multi-language skills.
Experience with Catapult Point-of-Sale systems.
Experience managing restaurants or high-volume food production businesses.