Assistant Store Manager

SmartStop Self StorageDallas, TX
Onsite

About The Position

SmartStop Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in Ladera Ranch, CA, they own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space. Their 1,000+ team members deliver an award-winning customer experience, earning Newsweek's Best Customer Service for three consecutive years (2021-2023) and the Reputation 800 Award (2023). Their workplace culture has been recognized as a Top Workplace in Orange County two years running. The Assistant Store Manager position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. The hours of operation are Monday - Friday 9:00 am to 5:30 pm, Saturday 9:30 am to 5:00 pm, and Sunday CLOSED. The starting pay is $17.00/hour + Bonus.

Requirements

  • Pays attention to details
  • Stays organized
  • Enjoys finding great solutions to problems
  • Must have reliable transportation, a valid Driver’s License, and current auto insurance
  • The position requires a background check
  • Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
  • Excellent communication skills
  • Ability to work independently and as a team
  • Adapts to and embraces change
  • A terrific attitude!

Responsibilities

  • Rent storage units
  • Prepare rental agreements
  • Handle monetary transactions and banking activities
  • Cleaning of vacated units and general cleaning of the property
  • Promotes and sells self-storage solutions to potential customers
  • Light maintenance
  • Maintain a working knowledge of all products and services
  • Maintain general curb appeal
  • Other duties as assigned by the Company

Benefits

  • Monthly Bonus Incentive Plan
  • Health insurance, including medical, dental, and vision
  • No Evening Hours
  • Paid Time Off
  • 401(k) matching
  • Life Insurance
  • Disability Insurance
  • Employee assistance program
  • Discounts
  • Health & Fitness Partnerships
  • Legal Entertainment
  • Computers & Electronics
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