Assistant Store Manger

Genuine Parts Company•Salinas, CA

About The Position

The Assistant Store Manager supports the Store Manager across store functions while maintaining active, customer-facing sales responsibilities. The role helps operate the NAPA retail store and build its position as a leading parts supplier in the market. It oversees store operations—including counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks—by coaching team members, monitoring progress, and stepping in as needed to maintain standards, coverage, and continuity. The position is designed as a developmental pathway to Store Manager. It may require overtime based on business needs and keyholder duties, including opening and closing the store.

Requirements

  • High school diploma or equivalent.
  • Leadership experience.
  • Experience in the automotive aftermarket service industry or automotive hobby/DIY world, or willingness to learn about automotive products and services.
  • Passion for customer care and building long-term relationships.
  • Ability to thrive in a fast-paced, complex environment.
  • Knowledge of cataloging and/or inventory management systems.
  • Ability to lift 60 pounds in some situations.
  • Customer-centric approach with external and internal customers.
  • Ability to stand and walk for extended periods; lift and move parts and equipment up to approximately 60 pounds; and frequently bend, stoop, and reach, including using ladders or stools.
  • Visual accuracy for identifying part numbers and sequences; multitasking and attention to detail in a fast-paced environment.

Nice To Haves

  • Technical or trade school courses or degree completion.
  • Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
  • Experience in a parts store, auction, retail store, auto body/collision, or management in a fast-food, restaurant, or convenience-store environment.
  • ASE Certifications.
  • NAPA Know How.

Responsibilities

  • Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
  • Actively sell and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
  • Model expected behaviors, processes, and customer service standards.
  • Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
  • Handle or support administrative tasks, including scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
  • Monitor and act on store metrics such as sales, inventory accuracy and turnover, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
  • Provide leadership oversight, training, and performance management for store functions such as counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach, monitor outcomes, and assist when needed.
  • Support talent development through coaching and mentoring team members for advancement.
  • Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.
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