Assistant Store Manager

Cycle Gear • Tinley Park, IL

15d • Onsite

About The Position

As an Assistant Store Manager (ASM), you will share responsibility for managing the store’s team members and the overall success of the store, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You will also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Requirements

• 2 years+ sales management, product sales, customer service experience, ideally in a specialty retail environment
• Experience with leading, coaching, mentoring, and/or teaching a team (retail or otherwise)
• Experience with computers (MS Excel) and POS systems (RetailPro)
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, and is eager to learn and be part of the riding community

Nice To Haves

• Motorcycle riding, knowledge, or interest

Responsibilities

• Share responsibility for managing the store’s team members and the overall success of the store.
• Hold Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service.
• Maintain a strong sense of product knowledge, and provide customers and team members with in-depth information on product features and benefits.
• Assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
• Assign and assist with cleaning, stocking, organizing, and merchandising tasks.
• Stay up-to-date with brand and product knowledge, company information, sales and company-wide events.
• Represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.

Benefits

• Medical/Dental/Vision/Life/Accident
• Paid Time Off
• 401K
• Employee discount
• DailyPay (voluntary benefit for instant transfers of earned pay)
• Wellness program
• Diversity, Equity, and Inclusion council and employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed