Assistant Store Manager

The Salvation Army Canada and Bermuda Territory•Calgary, AB

2d•Onsite

About The Position

This position provides support to the Store Manager/ Corps Officer in the organization and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army is supported by the Thrift Store generating funds and influencing positively the communities in which it operates.

Requirements

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Two (2) years of prior related retail store experience, specifically in secondhand merchandise preferred.
Basic accounting experience is required.
Cash handling experience is required.
Experience with cash registers and related processes and procedures, i.e., bank deposits, summary reports, etc.
Proficient in Microsoft Office applications.
Able to work within a team environment to provide direction, resolve conflict, ensure appropriate use of donations.
Excellent organizational, interpersonal and communication skills (written and oral).
Results driven with superior time management skills and the ability to delegate effectively.
Experience in performing administrative tasks.
Team player: ability to work in a compassionate, respectful, and non-judgmental manner.
Familiarity with cash handling, pricing, sorting procedures, product display and promotion guidelines.
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

Nice To Haves

Completion of a formal post-secondary program or specialized courses in Retail Management or equivalent.
Experience with specific systems/programs related to The Salvation Army is an asset.

Responsibilities

Oversee safety of all customers, staff, and volunteers while in the store
Assist with planning of store layouts and ensures attractiveness of store
Handle customer concerns or complaints in a timely and courteous manner
Support the Store manager/Corps Officer in ensuring all cash operations are carried out according to Salvation Army Policy and Procedures and nightly deposits are secure
Oversee control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately
Provide direction and support to staff in the absence of Store Manager
Participate in interviews and hiring
Provide orientation and training, Provides feedback for performance management of staff in compliance with Divisional and Territorial standards
Assist in planning of store sales, promotions, and auctions
Plan staff schedule, staff meetings, and training sessions
Sort, price, stock various goods
Works in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Support Store Manager/Corps Officer in ensuring that all staff are aware of emergency procedures and are prepared to implement them immediately as necessary.
Ensures the proper procedures are followed in the event of a workplace injury or illness, conducting incident investigations as applicable.
Performs other work-related duties as assigned.