Assistant Manager

Houchens Food Group•Tupelo, MS

About The Position

The Assistant Store Manager oversees store operations and directly supervises associates. The role requires knowledge of all aspects of the store and assumes full responsibility for the store when the Store Manager is absent. Duties are generally similar to those of the Store Manager, and the position is intended to prepare the employee for a future Store Manager role. Responsibilities may include purchasing, budgeting, accounting, personnel management, and supervision. The role is based in a grocery environment and has a flexible work schedule, with travel as necessary. The Assistant Store Manager supports sales and profit objectives, customer service, staffing, inventory, payroll, cash handling, merchandising, store upkeep, and compliance with company policies and applicable regulations. The role may involve performing the work of subordinates and completing additional tasks assigned by the Store Manager or Assistant Manager. The position requires a high school diploma or GED, basic math skills, access to a phone at all times, and general computer knowledge. No prior experience is necessary. Employment is subject to pre-employment background and drug screening.

Requirements

High school graduate or GED.
No prior experience necessary.
General computer knowledge, including Microsoft Office.
Must have access to a phone at all times.
Must be able to complete basic math calculations.
Competencies include accountability, accuracy, assertiveness, oral and written communication, customer orientation, decision-making, attention to detail, sustained energy, enthusiasm, goal orientation, honesty and integrity, initiative, leadership, management, motivation, organization, patience, problem-solving, relationship building, reliability, responsibility, self-motivation, team building, and time management.
Ability to perform the physical activities described, including frequent standing, walking, sitting, handling and fingering, reaching, squatting or kneeling, bending, and lifting or carrying loads; occasional climbing, crawling, and lifting more than 100 pounds.
Required sensory abilities include near, distance, color, peripheral, and depth-perception vision; hearing emergency sounds, intercoms, and fan motors; and senses of smell, taste, and touch.
Ability to wear personal protective equipment; back belts are required when lifting or handling heavy products or objects.
Subject to pre-employment background and drug screening.

Responsibilities

Provide professional customer service and respond to customer inquiries and complaints.
Monitor sales activities and service quality; instruct staff in handling difficult or complicated sales.
Assign, direct, and supervise employees, including staff involved in sales, inventory, cash reconciliation, and customer services.
Assist with recruiting, interviewing, hiring, training, evaluating, promoting, demoting, and terminating employees as appropriate.
Support employee productivity, performance management, policy compliance, communication, and effective work scheduling.
Assist the Store Manager in achieving sales and profit objectives, controlling expenses, maintaining company property, and improving store operations.
Monitor inventory, share responsibility for inventory control, reorder merchandise, prevent out-of-stocks, and follow vendor check-in procedures.
Keep records of purchases, sales, requisitions, employee schedules, time cards, inventory, and sales; prepare management reports and budgets as needed.
Ensure merchandise is correctly priced and displayed, and build displays that support sales and profitability.
Assist with pricing policies, estimating consumer demand, and determining merchandise types and quantities.
Handle cash and store records according to company policy, including recording sales, markups, markdowns, spoilage, and store-use merchandise; maintain a low cash drawer, use the safe as instructed, and keep the safe locked.
Notify the Store Manager or supervisor if a daily bank deposit is not made; complete shift checkout reports as instructed.
In the Store Manager's absence, organize, calculate, and enter daily sales information for the corporate office; prepare or ensure timely and accurate end-of-week and end-of-year reports.
Assist with payroll closeout to help ensure employees are paid accurately and on time.
Enforce safety, health, security, and company rules; comply with applicable city, county, state, and federal regulations.
Maintain cleanliness and appearance of the store, including coolers, shelves, displays, equipment, parking lot, and surrounding grounds.
Prepare and maintain perishable foods according to company standards.
Perform subordinate work as needed, including cleaning and organizing shelves and displays, sweeping and mopping floors, dusting shelves, taking out trash, and unloading stock trucks.
Observe scheduled shift hours and accurately record all hours worked; sign verification of hours on time ticket reports.
Stay familiar with company memos and local competition, and advise the Store Manager or supervisor of personnel situations or policy violations affecting store operations.
Complete other tasks assigned by the Store Manager or Assistant Manager.