Assistant Store Manager, Northpark
About The Position
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, delivering exceptional client experiences, and driving sales and profitability. The role leads, coaches, and develops team members; recruits and onboards talent; conducts performance appraisals; and fosters a diverse, inclusive, accountable, and learning-oriented team culture. The Assistant Store Manager resolves client concerns, builds engagement through loyalty programs and personalized experiences, maintains Sephora’s store presentation and compliance standards, and optimizes inventory and staffing resources in a fast-paced retail environment. This is an on-site, full-time salaried position at Sephora’s Northpark store in Dallas, Texas. Availability is required for evenings, weekends, and holidays. The role requires lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $72,700 to $89,050, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, with a history of building trust and clarity across teams and with clients.
- Ability to deliver constructive feedback and facilitate open dialogue.
- Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Deliver real-time coaching, actionable feedback, and ongoing support to help associates develop.
- Conduct performance appraisals and provide mentorship and feedback to support team members’ careers and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with a 4% company match
- FSA and HSA programs
- Student Debt Retirement plan, with eligible student loan payments qualifying to earn the company 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training and leadership development
- Tuition reimbursement
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
