Assistant Store Manager (Emporia, #22)

Goodwill Industries•Emporia, KS

1d•Onsite

About The Position

For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for an Assistant Store Manager to play a key role in furthering our vision and mission in our retail area.

Requirements

High school education or the equivalent required.
One to three years management experience required.
Must have a pleasing personality, be well groomed and create a favorable impression on those he or she meets.
Must have full knowledge of bookkeeping and accounting to maintain sales records and reports incidental to store operations.
Must be a person with excellent character references and a well-developed sense of responsibility.
A valid driver’s license and insurability is required.
Must be able to count all monies for store operations.
Must be able to lift up to 50lbs.
Must have a telephone and maintain it in operating order within telephone company's maintenance capabilities.
Must pass/complete background check.
Must be a licensed driver-must be insurable.

Nice To Haves

Delegation
Customer Service
Motivating People
Ethics and Trust
Written Communications
Oral Communications
Creditability
Customer Service
Integrity
Job Knowledge
Computer Skills
Math Skills
Leadership
Adaptability
Product Knowledge
Managing People
Planning and Organization Skills
Accuracy
Team Builder
Goal Orientated
Mentor
Performance Coaching
Cash Handling
Inter-Personal Skills
Hiring and Training
Safety and Security

Responsibilities

Manage and operate a Goodwill Retail store while fulfilling Goodwill’s mission statement.
Supervise workers in various personnel groups engaged in operating a retail store.
Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals.
Demonstrate being a positive role model.
Display commitment and involvement towards Goodwill's mission.
Serve as Hiring Manager in Manager’s absence.
Complete employee work schedules, evaluations, ADP and handle customer complaints.
Oversee store operation including inventory, warehouse and stock rotation.
Perform all administrative and clerical details associated with store operation and order supplies as needed.
Provide supervision for all sales associate, processor, door attendants and team leaders.
Train employees and follow cash handling procedures.
Set an example for workers as a member of the management staff.
Exercise good judgment in handling the wide variety of day-to-day operational problems.
Be thoroughly familiar and continually stress the Goodwill sales philosophy.
Perform duties that are part of everyday supervisory job.
Complete employees work schedules. When manager is unavailable or as instructed by manager.
Complete employee evaluations as needed.
Counsel, terminate, fire, and train employees, when manager is unavailable.
Maintain ADP when manager is unavailable.
Maintain store premises and grounds in a clean, neat condition.
Schedule in case of manager’s absence.
Counsel/hire/fire etc. in managers’ absence.
Report need for repairs and recommend replacements as necessary.
Assure that the appearance of the store and premises is creditable at all times.
Supervise the sales force and processing areas where applicable.
Sell merchandise as time permits.
Attend to and satisfy customer’s needs.
Handle customer complaints in a fair and impartial manner, coordinating as necessary.
Promote special events.
Keep new merchandise area stocked, inventoried, and marked.
Adhere to new goods procedures.
Keep new goods inventoried as needed by corporate office.
Receive and check incoming stock new goods and supervise checkouts and stock transfers.
Check condition and placement of stock in a clean, neat, and orderly condition.
Rotate stock and mark down prices in accordance with store procedure.
Suggest and maintain displays and advertising ideas and prepare and place signs in sales areas and windows.
Perform administrative and clerical details of store operation: preparing stock requests, ordering forms, bags and other supplies, receiving, and disposing of mail, handling cash as directed by current procedures, etc.
Greet customers.
Maintain records of store operations as required.
Review and analyze sales to determine effectiveness of methods used and adequacy of prices.
Make recommendations to Store Manager, Area Manager, and Vice President of Operations.
Count all monies for store operations.
Make bank deposits with own transportation daily.
Work at least two nights per week.
Work Saturday and Sunday.
Ensure safe and monies are locked up at all times when working with monies.
Support mission statement and activities of other departments.
Represent Goodwill in the area served, striving to enhance the Goodwill image through individual and group participation.
Supervise solicitors and pick-up orders, including routing as authorized.
Safeguard the premises and material under his or her care at all times.
Seek to reduce the possibility of pilferage or burglary.
Constantly watch for fire hazards and unsafe conditions.
Responsible for safety and well-being of all employees.
Adhere to all ethical standards and confidentiality of records.
Adhere to all safety policies and report violations.
Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to persons with disabilities and barriers to employment.
Approve all hours worked and enter vacation, sick leave etc. in a timely manner for the employees at my location.
Drive to the bank to ensure secure delivery of bank deposits.
Other duties as assigned.
Follow program plan in work assignments.
Train store personnel in overall store operation.
Represent management to store personnel.
Advise and counsel store personnel as required.
Be fair and impartial in relations with store personnel.
Be uniformly courteous to customers.
Listen to any complaints and attempt to adjust within policy to the satisfaction of the customer when merchandise is defective.
Use good judgment and not hesitate to take responsibility.
Stress courtesy and enthusiasm to the public by all store workers.
Keep management informed of significant events.
Recommend changes in policies and procedures based on store operations.
Be particularly sensitive to management requests and adhere to deadlines and due dates.

Benefits

Medical and Prescription Plan - available first of month following employment
Paytient Medical Assistance Plan - available first of month following employment
Dental Plan with Ortho Option - available first of month following employment
Vision Care Plan - available first of month following employment
Flexible Spending Accounts - available first of month following employment
Group Life and AD&D - available first of month following employment
401(k) Plan - available first of month following 90-days employment
Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment
Paid Volunteer Time Off - 8 hours per year
Paid Holidays
Accident and Critical Illness
Employee Assistance Program
Employee Referral Bonus
Tuition Reimbursement Program
20% Discount at Goodwill Industries of Kansas Stores