Full-Time Assistant Store Manager
About The Position
The Assistant Store Manager (ASM) is responsible to partner with the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales, and the customer service experience. The ASM will be responsible for contributing a significant amount of the store’s sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train, and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. The ASM will execute store events and activations around key retail moments. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guidelines and follow all loss control. The ASM will assist in managing store inventory and shrink levels by upholding policy and pulling reports to analyze movement of goods. We are looking for a talented and creative individual that is incredibly hard-working, highly motivated, organized and efficient, adaptable, energetic, professional, collaborative, supportive, a great communicator, and with an overall great work ethic.
Requirements
- Minimum of three (3) years of experience in luxury retail management
- Full understanding of specialty retail, including business development, visual merchandising, store events, inventory management, and store operations
- Computer skills to include operation of retail point of sale system, Microsoft Word, Microsoft Excel, Microsoft Teams, and Microsoft Outlook, Box.
- Ability to pull reports and analyze data to track associate performance and investigate product movement and shrink.
- Ability to collaborate with cross-functional corporate teams in a virtual setting.
- Ability to execute internal and external events and activations around key retail moments and business drivers.
- Strong leadership, critical thinking, and problem-solving skills. Delegate responsibility and work to the staff.
- Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
- A positive, outgoing, high-energy personality that is entrepreneurial. Sales focused and takes full ownership of the store’s business at all levels.
- A mentor and leader to staff and peers. Ability to develop individual’s strengths and identifying opportunities and coaching moments.
- Ability to thrive in fast-paced, ever-changing environments.
- A trainer able to teach skills in customer service, selling, and operations
Responsibilities
- Achieve and exceed individual productivity and sales goals
- Assist in achieving and exceeding the store’s productivity and sales goals
- Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
- Assist the store manager to recruit, train, motivate and retain quality sales associates.
- Assist the store manager in evaluation of individual associate’s performance to goals
- Help maintain a high level of visual merchandising and housekeeping standards.
- Perform daily opening and closing procedures, including daily paperwork reconciliation, cash handling, and other operational tasks
- Protect store assets and inventory. Investigate any potential shrinkage and resolve.
- Enforce the company policies and procedures
- Assist the store manager in managing store client book and individual associate client books. Collaborate with team members to build client relationships and generate internal and external shopping events.
- Enforce the company policies and procedures
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
