Assistant Store Manager
About The Position
The Assistant Store Manager assists the Store Manager in the operation of a store that sells new and used merchandise. A key aspect of this role is to serve as an instructor in the subject of "work" to individuals seeking training or job placement assistance, emphasizing a strong work ethic and passion for quality. The Assistant Store Manager is responsible for assisting with employee scheduling, supervising store personnel to ensure compliance with agency policies and procedures, and enforcing safety and security protocols. This role also involves direct sales of merchandise, receiving and processing inventory, donations, and returns, and ensuring correct sales procedures are followed. Additionally, the Assistant Store Manager supports daily administrative and clerical functions, including cash transactions, bank deposits, supply ordering, maintaining records, analyzing sales data, and training store personnel. Customer service and complaint resolution are also key duties.
Requirements
- Sales experience
- Cashier experience
- Sufficient knowledge of accounting and bookkeeping procedures
- Demonstrate initiative and willingness to work
- Good verbal and written communication skills
Nice To Haves
- College education preferred
- Some retail sales management experience
- Several years of customer service experience
Responsibilities
- Assist the Store Manager in the operation of the store.
- Serve as an instructor in work ethic and quality to trainees.
- Assist in scheduling employees and supervising store personnel.
- Ensure compliance with agency policies and procedures regarding store operations.
- Instruct and enforce store safety and security procedures.
- Assist store personnel in selling merchandise and engage in personal sales.
- Receive and check incoming inventory, returns, stock transfers, and donations.
- Place stock in the proper area and on selling fixtures.
- Ensure sales employees use correct sales procedures and methods.
- Assist the Store Manager in performing daily administrative and clerical functions.
- Handle cash transactions, daily bank deposits, and ordering of supplies.
- Assist the Store Manager in maintaining store records, reviewing sales receipts, and determining operational efficiency.
- Assist in the proper training of store personnel.
- Assist customers and handle customer complaints.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
