Assistant Store Manager - Sales & Service, Full Time, Colorado Springs - Williams Sonoma

Williams-Sonoma•Colorado Springs, CO

20h•Onsite

About The Position

This role supports the management team in achieving goals by providing World-Class service. The Assistant Manager serves as a role model for building relationships with customers and maintains presence through store supervision to ensure appropriate staff coverage in all areas of the store. The company emphasizes a People First culture, customer focus, quality, shareholder value, integrity, and corporate responsibility.

Requirements

Excellent communication, organization and leadership skills.
Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities.
2-3 years of previous retail sales experience or management experience in a customer service related field.

Responsibilities

Leads the store team to create an exceptional experience for customers and exceed sales goals.
Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience.
Reinforce customer service principles by coaching staff on their successes and challenges.
Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals.
Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy.
Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system.

Benefits

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities