Assistant Store Manager - #171
About The Position
Join Our Team We're looking for a motivated, customer-focused Assistant Store Manager to help lead one of our hospital gift shops. In this role, you'll support the Store Manager in the day-to-day operation of the store, provide leadership to the team, and ensure an exceptional shopping experience for our customers. When the Store Manager is unavailable, you'll step into the leadership role and oversee all store operations. At Cloverkey, we believe our work is about more than retail—it's about serving patients, families, visitors, and hospital staff during meaningful moments. We are committed to creating a positive, supportive workplace where our team members can grow, succeed, and make a difference every day. Our team is guided by five core values: Excellence, Hustle, Integrity, Legacy, and Teamwork. If you're passionate about customer service, enjoy leading by example, and want to make a positive impact every day, we'd love to have you join our team.
Requirements
- High school diploma or equivalent required.
- Basic computer and point-of-sale (POS) system experience.
- Strong customer service and communication skills.
- Ability to lead by example and support a positive team environment.
- Strong organizational and time management skills.
- Ability to multitask in a fast-paced retail environment.
- Basic math skills and cash handling accuracy.
- Ability to stand for extended periods and perform the physical requirements of the position.
Nice To Haves
- One or more years of retail experience preferred.
- Previous cash handling experience preferred.
- Previous leadership or supervisory experience is a plus.
Responsibilities
- Support the daily operation of the gift shop and provide leadership during assigned shifts.
- Deliver exceptional customer service and assist customers with purchases and product recommendations.
- Help drive sales by supporting merchandising, promotions, and team performance.
- Assist with training, coaching, and developing team members.
- Maintain a clean, organized, and welcoming store environment.
- Ensure compliance with company policies, hospital requirements, and operational standards.
- Assist with inventory management, receiving shipments, and merchandising.
- Accurately process sales transactions and oversee cash handling procedures.
- Perform opening and closing responsibilities, including securing the store.
- In the absence of the Store Manager, oversee store operations, prepare bank deposits, and ensure the store is properly staffed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
