Assistant Store Manager - Yorkdale MEC
About The Position
This role is for an Assistant Store Manager at the Yorkdale MEC location. The position involves delivering exceptional, hospitality-driven customer experiences, providing expert product consultations, and driving sales performance. The Assistant Store Manager will also support event chefs, maintain the active kitchen space, and assist with inventory management and operational processes. Key aspects of the role include training and mentoring Sales Associates, guiding client relationship management, upholding Miele's brand standards for product presentation and visual merchandising, and ensuring overall store upkeep. Miele is a family-owned company with a long tradition, emphasizing a healthy balance between employee demands and appreciation. They strive for continuous improvement ('forever better') and foster a positive working environment across their global locations.
Requirements
- Minimum of 2 years of retail management experience, ideally within a luxury or premium brand environment
- Minimum of 5 years of overall retail experience
- Strong leadership, communication, and interpersonal skills
- Excellent organizational and presentation abilities
- Proficiency with computer systems and retail technology
Responsibilities
- Deliver exceptional, hospitality-driven customer experiences in both daily operations and special events
- Provide expert product consultations, prepare quotes, and actively drive sales performance
- Support event chefs during live demonstrations to enhance customer engagement and showcase Miele products
- Ensure the active kitchen space remains vibrant, welcoming, and highly engaging
- Assist the Store Manager with inventory management and operational processes
- Train, mentor, and coach Sales Associates to meet and exceed sales targets
- Guide team members in effectively managing client relationships using CRM tools and follow-up strategies
- Maintain high standards of product presentation in line with Miele’s brand guidelines
- Foster a positive, collaborative, and high-performing team culture
- Oversee visual merchandising to optimize customer experience and sales outcomes
- Ensure overall store upkeep, including cleanliness, maintenance, and repair coordination
- Monitor compliance with company policies
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
