Assistant Store Manager - Famous Footwear

Caleres•Pueblo, CO
•$20 - $26•Onsite

About The Position

Famous Footwear is seeking a full-time Assistant Store Manager passionate about creating an excellent shoe-store experience through customer engagement. The Assistant Store Manager acts as the store leader when the Store Manager is absent and develops the ability to motivate a team to meet sales targets and growth goals. Through personal example, training, and development, this role supports a customer-focused store culture, keeps up with footwear trends and product presentation, and helps the team share product knowledge. The position combines people leadership, customer service, sales performance, talent development, and retail operations.

Requirements

  • High school diploma or GED.
  • At least 1 year of sales experience; retail sales preferred.
  • Experience interviewing, hiring, and training people.
  • Ability to lead, manage, motivate, and communicate positively with associates at all levels.
  • Ability to train, coach, and develop associates in customer experience and operational tasks.
  • Ability to exercise independent judgment and discretion in partnership with the Store Sales Manager as needed.
  • Strong problem-solving, analytical, decision-making, financial, and quantitative skills.
  • Advanced working knowledge of general retail practices and procedures.
  • Basic computer skills.
  • Ability to work a flexible schedule to meet business needs, including holidays, nights, weekends, and extended hours.
  • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using appropriate equipment and safety techniques.
  • Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Ability to remain mobile on the sales floor for extended periods.

Nice To Haves

  • Retail sales experience.
  • Experience as a team leader.
  • Experience mentoring and training associates in selling techniques and operational processes.

Responsibilities

  • Inspire associates to build customer relationships and deliver operational excellence; coach selling behaviors that support the Customer Connection.
  • Seek and network with potential external talent; partner with the Store Manager to interview and hire associates focused on excellent customer experiences and sales.
  • Oversee day-to-day retail operations, including pricing, shipping processing, and inventory, using store standards to keep merchandise easy to shop.
  • Support staffing levels set by the Store Manager, considering associate availability, peak days, and seasonal hiring needs.
  • Take accountability for sales goals and contribute to the location’s overall performance; partner with the Store Manager to use insights and observations to improve results.
  • Foster an inclusive, respectful, positive, and proactive team environment, leading by example and supporting associate engagement, retention, effort, and performance.
  • Act as store leader in the Store Manager’s absence and support compliance with company policies and programs through training, development, inspection, and follow-up.
  • Assess team strengths and development opportunities and partner with the Store Manager to develop internal talent.
  • Support product education and maintain enthusiasm for footwear, trends, and store presentation.
  • Perform other responsibilities as needed to meet business needs.

Benefits

  • 30% associate discount across Caleres retail stores, including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Education assistance of up to $7,500 per year for full-time associates.
  • Career development and learning opportunities, including opportunities to grow into roles at corporate offices.
  • Relaxed dress code and a supportive, hands-on small-team environment.
  • Daily access to earned pay through Dayforce Wallet without fees.
  • Ability to transfer among more than 850 store locations.
  • Employee assistance programs with 24/7 access to emotional support, work-life solutions, legal guidance, financial resources, and other support.
  • PTO, health, and retirement benefits for eligible full-time associates.
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