Assistant Manager

HOUCHENS FOOD GROUP INC•Murphy, NC

1h•Onsite

About The Position

The Assistant Store Manager is knowledgeable about all aspects of the grocery store and assumes full responsibility for store operations when the Store Manager is absent. The role has duties generally similar to those of the Store Manager and serves as preparation for becoming a Store Manager. The Assistant Store Manager directly supervises store associates and may perform management functions such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. The position supports customer service, sales and profitability, inventory control, staffing, scheduling, payroll, safety, security, merchandising, and the maintenance of store facilities and equipment. The assistant works with the Store Manager to implement company policies, develop employees, maintain effective store operations, and meet business objectives. The role is full-time, non-exempt, and reports to the Store Manager. Travel is required as necessary, and the work schedule is flexible.

Requirements

High school graduate or GED.
No prior experience necessary.
Knowledge of Microsoft Office and general computer use.
Access to a phone at all times.
Ability to complete basic math calculations.
Ability to meet the physical demands of the position, including frequent standing, walking, sitting, handling and fingering, reaching, squatting or kneeling, bending, and lifting or carrying; occasional climbing, crawling, and handling loads over 100 pounds.
Ability to meet vision and sensory requirements, including near, distance, color, peripheral, and depth perception, and the ability to hear emergency sounds, intercoms, and fan motors.
Ability to wear required personal protective equipment.

Responsibilities

Greet and assist customers, respond professionally to inquiries and complaints, and help ensure customers receive satisfactory service and quality goods.
Assign duties to employees and direct and supervise store associates, including employees engaged in sales, inventory, cash reconciliation, and customer services.
Hire, recruit, train, evaluate, and, when appropriate, promote, demote, or terminate employees; assist the Store Manager with personnel decisions and corrective action.
Set and support departmental policies, goals, objectives, procedures, sales plans, and profit objectives; operate shifts within company guidelines.
Monitor sales, estimate consumer demand, determine merchandise needs, formulate pricing policies, and ensure merchandise is properly priced and displayed.
Count and control inventory, reorder stock as needed, check product condition, maintain merchandise and displays, and assist with vendor check-in procedures.
Maintain records of purchases, sales, requisitions, employee schedules, time cards, inventory, sales, markups, markdowns, spoilage, and store-use merchandise.
Prepare or oversee daily sales information, payroll closeout, end-of-week reports, and end-of-year reports when the Store Manager is absent.
Plan work schedules, monitor attendance and time records, and ensure all hours worked are accurately recorded.
Plan budgets and authorize payments and merchandise returns; assist with expense control and maintaining company property.
Enforce safety, health, security, and company rules, follow applicable city, county, state, and federal regulations, and help reduce theft and other losses.
Maintain effective communication with employees, the Store Manager, supervisors, and company officials; stay familiar with company memos and local competition.
Support a favorable customer image through store cleanliness, attractiveness, employee conduct, and effective handling of complaints.
Maintain coolers, shelves, and displays; prepare perishable foods according to company standards; clean and maintain store equipment and surrounding grounds.
Sweep and mop floors, dust shelves, handle trash, unload stock trucks, and perform other assigned tasks.
Follow cash-handling procedures, maintain a low cash drawer, use the safe as instructed, keep the safe locked, complete shift checkout reports, and notify management if a bank deposit is not made daily.
Wear required personal protective equipment, including back belts when handling heavy products or objects.